Student well-being and support

Are you a student and running into (study) problems or are you struggling with something and would like to talk to someone about it? Do you need help with your health or mental well-being? Do you have questions about your studies or university? We would be happy to help you on your way.

In this infographic you will find a visual overview of the most important general contact points within the UG, where you can get help or ask questions. Please note that there may be minor differences between faculties.

Better safe than sorry. If you need care or support, it is important that you have the right health insurance. Offered care will only only covered if you are insured. In the Netherlands, the GP is the first point of contact if you need care. You go to the GP with your healthcare question and he or she refers you to the right type of support and/or healthcare provider. This is why it is important to register with a GP who is in your area.

Prepare well:

• Take out health insurance. Learn more about insurance and the Dutch healthcare system.
• Register with a GP in your area.

• Do you experience any circumstances that may hinder you while studying? Inform yourself well before the start of your studies about what to expect and what steps you need to take to lower or remove barriers. You can find information at www.rug.nl/specialneeds.

Are you a (prospective) student with a disability, a (chronic) illness or another type of support problem? If so, we will try to solve them with you as best we can. Study advisors, student counsellors psychologists and trainers will be happy to help you! Visit www.rug.nl/specialneeds for more information.

Perhaps you are concerned about someone who is studying at the University of Groningen. What can you do in that situation? As a first step, you could try to encourage the student in question to seek support by themselves. This infographic provides a summary of potential sources of support and can help you to identify the right person, department, or type of information. If it is difficult to get in touch with the student in question, then the study advisor for the student’s degree programme can be called in to try and make contact with them. However, because of privacy legislation, the University of Groningen is unable to share information with third parties without the consent of the student in question. Is this an emergency/crisis situation? If so, then the first point of contact is the GP.

As a University of Groningen student, the student well-being portal will provide you with a list of all points of contact, sources of support, and initiatives in the area of student well-being.

Would you like more information about the University of Groningen’s student well-being policy? If so, please contact Femke Munniksma, the Student Well-being Policy Officer.