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Edusupport

Support for Brightspace in the University of Groningen is allocated as follows:

Brightspace coordinator Faculty of Arts

Faculty support for Brightspace is provided by the Office for Student Affairs. Support has the following responsibilities:

  • Course enrollments
  • Creation of new courses
  • Creation of guest accounts
  • Support on site

The Brightspace coordinator act as intermediary between faculty and the university Brightspace team.

Contact details for Brightspace support for the Faculty of Arts:

Faculty support
Desk
Harmonie building H.1312.0106 (mo, tu) 1311.0108 (we, th)
Phone
050 363 7043
E-mail
brightspace.arts@rug.nl
Brightspace coordinator

Edusupport

Edusupport is the central university support desk for all Brightspace users. The most important tasks are:

  • Technical problems related to Brightspace and related educational tools
  • Login problems
  • Problems with video lectures
  • General questions

Contact details for Edusupport:

Phone
050 363 8282
E-mail
edusupport@rug.nl
Website

CIT

For the following problems you can contact the CIT Servicedesk:

  • Email problems
  • Problems with university computers
  • Login problems (if you are unable to login to any system)

Contact details for CIT Servicedesk

Knowledge base(voor medewerkers)
Online question form(voor medewerkers)
City centre desk
Harmonie building H.1313
Phone
050 363 3232
E-mail
citservicedesk@rug.nl
Twitter
@CITservicedesk
Last modified:08 January 2024 1.45 p.m.
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