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Public & nonprofit organizations in times of change: contributors to the greater good?

Liesbet Heyse
Liesbet Heyse

Liesbet Heyse

Organizations in the public and nonprofit sector – such as social care providers and international aid organizations - aim to promote individual well-being and societal welfare. Governments, media and the public constantly scrutinize the work of these organizations and regularly call for reform and improved cooperation and performance. Examples of changes are developments towards ‘client-centered’ approaches and collaborative governance in social care, and the adoption of ‘business like’ management practices (aka New Public Management). I study processes and effects of adopting such practices in these organizations: Do they help improve public and nonprofit sector functioning? What are the consequences of these changed practices for clients, employees, organizations and societies, and how can these effects be explained? I apply these questions to specific settings, such as international humanitarian aid organizations and the youth care sector in the Netherlands, using both quantitative and qualitative metho

Liesbet Heyse is Assistant professor in Sociology

Last modified:27 September 2016 2.59 p.m.
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