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Society/business Center for Information Technology Security

This was a phishing e-mail!

Protect what's precious, keep IT safe!
Banner Your bytes are your babies
Banner Your bytes are your babies

Your P-number and password are safe!

Did you enter your P-number and password? Please do not worry, your login details and files are still secure! This time, they did not fall into the wrong hands and your account will not be blocked.

Why this e-mail?

This e-mail, part of the campaign “Your bytes are your babies..”, demonstrates how internet criminals try to steal your login details so they can abuse your account. The objective of the campaign is to help you recognise this type of identity theft and create more awareness of the risks.

Why is this a phishing e-mail?

The e-mail pushes you to act quickly:

  • it pushes you to do something
    you are expected to react within 12 hours
  • there is a threat
    if you do not react, your account is supposedly blocked
  • you are being asked for personal details
    the link in the message takes you to a false login page where you are being asked for your login details

The login page is false because:

False and legitimate login page side by side
False and legitimate login page side by side
  • there is no padlock in the address bar
    when  a padlock is missing, the site can easily be fraudulent
  • the web address does not start with https://
    the link takes you to an http:// address. Data cannot be sent securely from such a page
  • the domain name does not end with
    criminals often claim domain names that strongly resemble a legitimate domain. In this case you are taken to instead of

By hovering over the link with your mouse cursor, the actual internet address will be displayed at the bottom of the screen. That way, you can recognize a false site without clicking on the link.

Mouse over
Mouse over

Whats are the risks?

for you
  • You will not be able to use for account for at least a couple of days as access to your account will be blocked to prevent further misuse.
  • While your account is blocked, all e-mails sent to you will not be delivered and will disappear. The sender will be informed that your e-mail address does not exist.
  • An unauthorized party has gained access to your account, and therefore also to MyUniversity. This gives access to your personal information, including bank details, home address, e-mails and files.
  • The unauthorized party may also have gained access to your social network or other accounts. The ‘Forgot password’ service will allow this party to reset your password by having a new password sent to your e-mail address (which has already been taken over).
for the University
  • E-mail providers such as Hotmail will put the University of Groningen on a blacklist. E-mails from a University of Groningen address will not be accepted and therefore not reach the intended recipient. This can be damaging to the University’s image and reputation.
  • There is a real risk of sensitive information being stolen, as the unauthorized party can request information in your name.
  • Blocking and unblocking accounts is expensive.

What should you do when you react to an actual phishing e-mail?

  • Change your password immediately at A new password will prevent further access for anyone but you
  • Always contact the CIT Service Desk as soon as possible. The CIT Service desk can help you to change your password, and it can also arrange for your PC and X: drive to be cleaned up so that untrustworthy and harmful files cannot cause any more damage.

Learn recognize phishing

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Last modified:05 April 2016 1.03 p.m.
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