Skip to ContentSkip to Navigation
About us FEB About us Departments IM&S

ICT and organisational change

Digital technology affects all areas of a business, and fundamentally changes how organisations operate and deliver value to its stakeholders. This research profile focuses on digital transformation in organizations and examines various facets of digital transformation, such as the effective design of digital technologies and the digital workplace, and the implementation, local adoption and adaptation of digital technologies within and across organisations. Digital transformations are also evaluated in terms of risks, intended and unintended consequences.

The research group’s focus is on professional service settings in complex multi-stakeholder environments, such as healthcare and financial services. It strives for research results that also account for the managerial and societal impact of the innovations it studies in terms of valuable, ethical and sustainable practices. The group participates in the Groningen Digital Business Center, that focuses on digital entrepreneurship in cooperation with digital entrepreneurs in the North of The Netherlands, and collaborates with TNO.

Our research projects investigate topics such as:

  • implementation and adoption of complex information systems
  • digital change and transformation for innovation in the workplace
  • information economics
  • future of work
  • social, political and organizational change implications of IT implementations

Selected recent publications:

Berghout, E.W. & Tan, C.W. (2013), Understanding the Impact of Business Cases on IT Investment Decisions: An Analysis of Municipal e-Government Projects, Information & Management 50: 489-506.

Boonstra, A., Eseryel, U.Y. & Offenbeek, M.A.G. (2018). Stakeholders’ Enactment of Competing Logics in IT Governance: Polarization, Compromise or Synthesis? European Journal of Information Systems, in press.

Boonstra, A., van Offenbeek, M., & Vos, J.F.J. (2017). Tension Awareness of Stakeholders in Large Technology Projects: A Duality Perspective. Project Management Journal 48(1): 19-36.

Broek, T.A. van den, Langley, D.J. & Hornig, T. (2017), The Effect of Online Protests and Firm Response on Stakeholder Evaluation, Journal of Business Ethics 146(2): 279-294.

Bruns, H. (2013), Working Alone Together, Academy of Management Journal 56(1): 62-83.

Dong, J.Q. & Wu, W. (2015), Business Value of Social Media Technologies: Evidence from Online User Innovation Communities, Journal of Strategic Information Systems 24(2): 113-127.

Dong, J.Q. & Yang, C.-H. (2015), Information Technology and Organizational Learning in Knowledge Alliances and Networks: Evidence from U.S. Pharmaceutical Industry, Information & Management 52(1): 111-122.

Ebner, K., Urbach, N., & Mueller, B. (2016), Exploring the Path to Success: A Review of the Strategic IT Benchmarking Literature, Information & Management 53(4): 447-466.

Mueller, B., & Urbach, N. (2017), Understanding the Why, What, and How of Theories in IS Research, Communications of the Association for Information Systems 41: 349-388.

Mueller, B., Viering, G., Legner, C. & Riempp, G. (2010), Understanding the Economic Potential of Service-Oriented Architecture, Journal of Management Information Systems 26(4): 147-182.

C. Loebbecke, Van Fenema P. & Powell, P. (2016), Managing Inter-Organizational Knowledge Sharing, Journal of Strategic Information Systems 25(1): 4-14.

Last modified:18 October 2018 08.57 a.m.