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Education Student Information and Administration

Immigration Service Desk

What does the Immigration Service Desk (ISD) do?

The Immigration Service Desk can provide information about:

  • Dutch residence permit extension
  • Dutch bank account
  • Healthcare insurance
  • Immigration procedure
  • Intra EU-mobility
  • Registration with the City Hall
  • Tuberculosis test

Frequently asked questions

An answer to many questions can be found on one of our immigration webpages:

Contact details


First floor of the west wing of the Academy Building (Broerstraat 5).

Do you want to visit us? Please make an online appointment.

We are open on:

  • Tuesday between 10 a.m and noon and
  • Thursday between 1 p.m. and 3 p.m.

Due to the decision of the University of Groningen regarding the Corona virus, the ISD desk is closed till further notice.


+31 (0)50 363 8004

Weekdays between 10 a.m. till noon and 1 p.m. till 4 p.m.


Contact us via WhatsApp (text only) +31649230111 on weekdays between 1 p.m. and 4 p.m.

Please always provide us with your student number.


If you are a degree or exchange student, please fill out our online form.

If you are a PhD student or a staff member and you have any questions, please email

Changed opening hours

The ISD is closed on public and religious holidays.

Last modified:04 January 2021 08.54 a.m.