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Education Student Information and Administration

Immigration Service Desk

What does the Immigration Service Desk (ISD) do?

The Immigration Service Desk can provide information about:

  • Dutch residence permit extension
  • Dutch bank account
  • Healthcare insurance
  • Immigration procedure
  • Intra EU-mobility
  • Registration with the City Hall
  • Tuberculosis test

Frequently asked questions

An answer to many questions can be found on one of our immigration webpages:

Contact details


Due to the decision of the University of Groningen regarding the Corona virus, the ISD desk is closed till further notice.

First floor of the west wing of the Academy Building (Broerstraat 5).

We are open on:

  • Tuesday between 10 a.m and noon and
  • Thursday between 1 p.m. and 3 p.m.


+31 (0)50 363 8004

Weekdays between 10 a.m. till noon and 1 p.m. till 4 p.m.


Contact us by Whatsapp (text only) via +31649230111 weekdays between 10 a.m. until 4 p.m.

Please note! Due to the Christmas holidays, Student Information and Administration will be closed from December 27 , 2021 until January 3 , 2022.

Please always provide us with your student number.


If you are a degree or exchange student, please fill out our online form.

If you are a PhD student or a staff member and you have any questions, please email

Changed opening hours

The ISD is closed on public and religious holidays.

Last modified:18 January 2022 3.42 p.m.