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Education Student Information and Administration

Immigration Service Desk

What does the Immigration Service Desk (ISD) do?

The Immigration Service Desk can provide information about:

  • Dutch residence permit extension
  • Dutch bank account
  • Healthcare insurance
  • Immigration procedure
  • Intra EU-mobility
  • Registration with the City Hall
  • Tuberculosis test

Frequently asked questions

An answer to many questions can be found on one of our immigration webpages:

Contact details


+31 (0)50 363 8004

Weekdays between 10 a.m. and noon and 1 p.m. until 4 p.m.

UG staff member?
You will find an overview of the direct telephone numbers of the CSA staff members on My University (log in with p-number).


If you are a degree or exchange student, please fill out our online form.

If you are a PhD student or a staff member and you have any questions, please email

Changed opening hours

The ISD is closed on public and holidays.

Last modified:07 February 2023 1.12 p.m.