Student Information & Administration
First, please check out our overview of frequently asked questions about enrollment and tuition fees. You may already find the answer to your question here.
Please note because it is busy it may take a little longer than the usual 5 working days before you can expect a response by mail also it could take some time te contact us by phone, we apologize for this. We would recommend that you first check your student portal and/or our FAQ to find your answers here.
At the Student Information & Administration (SIA) you can among other things ask questions about:
- Application and admission of students
- Final registrations
- Verification of passports and ID cards
- Information about Studielink (with regard to application)
- Information about Selection and placement (fixed quota programmes)
- Tuition fees
- Invoice, proof of payment tuition fees or BBC
- Organization and management of central production diploma
- University card
- Request for a statement
- Certified copy of your UG- diploma
- Admissions status
- OAS questions
- Submitting Certified copy of your international diploma for Admissions procedure
You need a Studielink account if you want to register for a degree programme at the University of Groningen. When creating an account, your personal data will be verified.
Create your account on time
In order to register for your degree programme in time, you must create your Studielink account well in advance of the application deadline of your chosen degree programme. The application deadline can be found on the degree programme page.
Verification personal details in Studielink
In order to create a Studielink account your personal details must first be verified.
Do you have a Dutch residential address?
If you have an official home address in the Netherlands, you must create an account by logging in with your DigiD. Your personal details are automatically verified via DigiD.
Do you not have a DigiD?
If you do not have a DigiD and cannot apply for a DigiD, your identity will need to be verified by another means in order to create a Studielink account. You must upload a scan or photo of you passport or European identity card in Studielink, where its legitimacy and completeness will be checked.
If you are unable to scan your ID or if you run into other difficulties, please check the Verification personal details & Studielink page or report your issue to Studielink.
What requirements must your ID card meet?
Your passport or European identity card must have a so-called Machine Readable Zone (MRZ). These are two lines at the bottom of your ID (see image below). This is stated on the front of the passport, on the European identity card these lines often can be foun on the back.
If your ID does not have a MRZ, please apply for a passport or European identity card with your local government autority.
Studielink cannot solve your problem
If you are unable to resolve the matter with Studielink, you can submit your problem to Student Information & Administration using this form.
+31 (0)50 363 8004
Weekdays between 10 a.m. and noon and 1 p.m. until 4 p.m.
Please note, On the following dates you can only reach us by phone between 10 a.m. and noon:
- 30 September 2022
- 3 October 2022
- 7 October 2022
- 11 October 2022
- 21 October 2022
UG staff member?
You will find an overview of the direct telephone numbers of the CSA staff members on My University (log in with p-number).
University of Groningen
Student Information & Administration
PO Box 72
9700 AB Groningen
Via the Application form statements you can request the documents mentioned below:
- Statement of enrolment*
- Proof payment tuition fees (BBC) for the purpose of enrollment at a second institution
- Proof payment tuition fees for personal use
- Examination statement
- Certified copy of UG diploma
- Declaration of deregistration
* From the moment you are officially registered for the 2022-2023 academic year, you will automatically receive the statement of enrolment by e-mail within 2 working days. In addition, from that moment on you can also download the statement via the Student Portal. Go to RUG tools and click on 'Statement of enrollment and photo'.
It is possible to fulfill your provisions by showing us your original documents. Please make sure to bring originals and copies of the original document so we can certify and collect these after seeing the original documents. This will only be possible for the admission procedure if you want to start with a programme.
If you need to have your GMAT or English test certified as well, please bring the original together with a copy as well.
If you need to certify your University of Groningen diploma please bring the original and copies of the original diploma so we can certify your copies right away at our desk.
New privacy legislation came into force across the European Union on 25 May 2018. As a result, we are no longer permitted to give personal information to third parties.
This means that requests for verification can only be submitted by graduates themselves via the Verification request form.
Changed opening hours
Frontoffice of the Student Information & Administration is closed on:
|Last modified:||19 September 2022 2.07 p.m.|