Top 5 FAQ

You can activate your University account at the Password Self Service Portal.

• Type your student number (the 'S' included).
• Click on 'activate account'.
• You will receive an access code and further instructions in your private email. This is the email address that you specified in Studielink.

Are there any problems or questions? Please contact the CIT servicedesk

When can I activate my University account? 
This depends on the starting date of your degree programme.

• Starting date 1 September: You can use your account immediately with an active application
• Other starting date:: You can use your account immediately with an active application
  
  Exception:
  Are you an exchange student, guest student or course participant? Then your University account will be created 3 months before the starting date of your programme.

Please note!
In order to access your student account you first need to arrange the registration of the Multi-factor Authentication (MFA).

Upload your photo via the app 'Statement of enrollment and photo' under UG tools on Student Portal (log in with your S-number and password).

For more information see manual How to upload your photo for your student card.

We understand that you have a question regarding our Progress Portal and how to upload the relevant documents for your application.

After applying via Studielink and paying the application fee, you will receive an email with instructions on how to activate and log into your Progress Portal - included in the email about your UG account.

In order for you to know which documents you need to upload, we would like to refer to our website’s application documents page for Bachelor or Master. On this page you will find, under your faculty, the required application documents that you need to upload into the Progress Portal.

Please note that you have to upload your Diploma / Statement of enrolment / Expected statement of graduation and Transcript under the ‘Previous education’ section of the Progress Portal. As you should have entered your previous education already when submitting your application in Studielink, this should already be visible in the Progress Portal. Behind the displayed previous education, you will find an ‘add document’ button. With this button you can upload your documents.

Please note that you have to upload two documents under the previous education that has been provided via Studielink for you:

1. Your Diploma or Statement of enrolment or Statement of Expected Graduation and 
2. A Transcript or Expected grades.

Should you have more than one previous educational qualification, you can use the ‘add previous education’ button in order to also upload relevant documents for this additional qualification using the ‘add documents’ button.

Secondly, if your selected programme requires additional application documents (please find these on the web pages above) like course descriptions, checklists, CV, motivational letters, etc., you will be able to upload these under the ‘Entry requirements’ section in the Progress Portal. If you are not asked for one or more of these documents, you do not have to upload them.

We also recommend that you have a look at our informative YouTube video, which shows you how the Progress Portal works. Make sure to also read through our Application Guide, which provides more information about all the steps of your application - from applying in Studielink to travelling to Groningen. Chapter 2 describes the admissions process and provides more information and links on the topic of application documents.