Student Information & Administration

You can reach us by phone, email or at the desk. To do so, please click on the button below.

Starting August 18, our desk will have temporarily extended opening hours. Click the button above to make an appointment.

Please note: at September 9 and September 16 it is not possible to pay with cash at the desk.

UG staff member?

You will find an overview of the direct telephone numbers of the CSA staff members on My University (log in with p-number).

University of Groningen
Student Information & Administration
PO Box 72
9700 AB Groningen
The Netherlands

Please note: If you need to send us documents as part of your admission process, please use the address label from the last page of your decision letter.

Via the Application form statements you can request the documents mentioned below:

• Statement of enrolment*
• Proof payment tuition fees (BBC) for the purpose of enrollment at a second institution
• Proof payment tuition fees for personal use
• Examination statement
• Certified copy of UG diploma
• Declaration of deregistration

* From the moment you are officially registered for the academic year, you will automatically receive the statement of enrolment by e-mail within 2 working days. In addition, from that moment on you can also download the statement via the Student Portal. Go to UG tools and click on 'Statement of enrollment and photo'.

If you need to certify your University of Groningen diploma please bring the original together with copies of the original diploma so we can certify your copies at our desk.

If you want to receive your University of Groningen diploma digitally copied and certified please fill in our 'Application form statements'.

It is possible to fulfil the provisions specified in your decision letter by showing us your original documents. Please make sure to bring originals and copies of the original document so we can certify and archive them.

If you need to get your GMAT or English test certified, please bring the original together with a copy as well.

New privacy legislation came into force across the European Union on 25 May 2018. As a result, we are no longer permitted to give personal information to third parties.

This means that requests for verification can only be submitted by graduates themselves via the Verification request form.