1. Sustainability Claims and Perceived Product Quality: The Moderating Role of Brand CSR

   Doorn, van, J., Verhoef, P. & Risselada, H., May-2020, In : Sustainability. 12, 9, 8 p., 3711.

   Research output: Contribution to journal › Article › Academic › peer-review

2. En(i)g? Robots en kunstmatige intelligentie in de dienstverlening

   Doorn, van, J., 3-Mar-2020, Rijksuniversiteit Groningen.

   Research output: Book/Report › Inaugural speech › Popular

3. The Internet of Everything: Smart things and their impact on business models

   Langley, D., Doorn, van, J., Ng, I. C. I., Stieglitz, S., Lazovik, A. & Boonstra, A., 14-Jan-2020, In : Journal of Business Research. 11 p.

   Research output: Contribution to journal › Article › Academic › peer-review

4. How to Influence Consumer Food Waste Behavior: Effects of Temporal Distance and Providing Nutritional Information on Consumption Choices and Disposal Behavior

   Drijfhout, M., Doorn, van, J. & Ittersum, van, K., 2018, European Association for Consumer Research: Proceedings . Geuens, M., Pandelaere, M., Pham, M. T. & Vermeir, I. (eds.). Duluth: Association for consumer research, Vol. 11. p. 63-64

   Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

5. Service Robots Rising: How Humanoid Robots Influence Service Experiences and Elicit Compensatory Consumer Responses

   Mende, M., Scott, M. L., van Doorn, J., Grewal, D. & Shanks, I., Aug-2019, In : Journal of Marketing Research. 56, 4, p. 535-556 22 p.

   Research output: Contribution to journal › Article › Academic › peer-review

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1. Outstanding ERB member International Journal of Research in Marketing

   Doorn, van, Jenny (Recipient), 2019

   Prize › Academic

2. Journal of Service Research Best Reviewer Award

   Doorn, van, Jenny (Recipient), 2019

   Prize › Academic

3. Association for Consumer Research Best Working Paper Award

   Doorn, van, Jenny (Recipient), 2018

   Prize › Academic

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1. When the Servers are Robots

   Jenny Doorn, van

   28/09/2020

   1 Media contribution

   Press/Media: Research › Professional

2. Gronings sprekende robot wordt getest in het Forum, maar zoekt nog een naam

   Jenny Doorn, van

   12/08/2020

   1 item of Media coverage

   Press/Media: Other › Popular

3. Klant moet wennen aan robot als dienstverlener

   Jenny Doorn, van

   17/02/2020

   1 item of Media coverage

   Press/Media: Research › Professional

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