1. The Internet of Everything: Smart things and their impact on business models

   Langley, D., Doorn, van, J., Ng, I. C. I., Stieglitz, S., Lazovik, A. & Boonstra, A., 14-Jan-2020, In : Journal of Business Research. 11 p.

   Research output: Contribution to journal › Article › Academic › peer-review

2. How to Influence Consumer Food Waste Behavior: Effects of Temporal Distance and Providing Nutritional Information on Consumption Choices and Disposal Behavior

   Drijfhout, M., Doorn, van, J. & Ittersum, van, K., 2018, European Association for Consumer Research: Proceedings . Geuens, M., Pandelaere, M., Pham, M. T. & Vermeir, I. (eds.). Duluth: Association for consumer research, Vol. 11. p. 63-64

   Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

3. Service Robots Rising: How Humanoid Robots Influence Service Experiences and Elicit Compensatory Consumer Responses

   Mende, M., Scott, M. L., van Doorn, J., Grewal, D. & Shanks, I., Aug-2019, In : Journal of Marketing Research. 56, 4, p. 535-556 22 p.

   Research output: Contribution to journal › Article › Academic › peer-review

4. Face Concerns and Purchase Intentions: A Cross-Cultural Perspective

   Zhang, S., van Doorn, J. & Leeflang, P., 2018, Advances in Global Marketing: A Research Anthology. Leonidou, L. C., Katsikeas, C. K., Samiee, S. & Aykol, B. (eds.). New York: Springer, p. 213-249

   Research output: Chapter in Book/Report/Conference proceeding › Chapter › Academic › peer-review

5. Happy Users, Grumpy Bosses: Current Community Engagement Literature and the Impact of Support Engagement in a B2B Setting on User and Upper Management Satisfaction

   Beckers, S. F. M., Bone, S. A., Fombelle, P. W., van Doorn, J., Verhoef, P. C. & Ray, K. R., 2018, Customer engagement marketing. Palmatier, R. W., Kumar, V. & Harmeling, C. M. (eds.). Cham: Palgrave MacMillan, p. 141-170

   Research output: Chapter in Book/Report/Conference proceeding › Chapter › Academic › peer-review

View all (46) »

1. Outstanding ERB member International Journal of Research in Marketing

   Jenny Doorn, van (Recipient), 2019

   Prize › Academic

2. Journal of Service Research Best Reviewer Award

   Jenny Doorn, van (Recipient), 2019

   Prize › Academic

3. Association for Consumer Research Best Working Paper Award

   Jenny Doorn, van (Recipient), 2018

   Prize › Academic

View all (5) »

1. Commentaar: De zorgrobot kan eigenlijk nog niet zo veel

   Jenny Doorn, van

   10/01/2020

   1 item of Media coverage

   Press/Media: Research › Popular

2. QUOTEFIRST: JENNY VAN DOORN (RUG)

   Jenny Doorn, van

   09/01/2020

   1 item of Media coverage

   Press/Media: Research › Professional

3. Robots zijn de oplossing voor het personeelstekort in de zorg, maar eigenlijk kunnen ze nog niet zo veel (en wij zijn bang voor ze)

   Jenny Doorn, van

   09/01/2020

   1 Media contribution

   Press/Media: Research › Popular

View all (7) »