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University of Groningenfounded in 1614  -  top 100 university
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Publications

Increasing Accountability and Compliance with Robot Advice

Robots to the Rescue? Shaping Service Experiences in Healthcare and Beyond

Organizational frontlines in the digital age: The Consumer–Autonomous Technology–Worker (CAW) framework

Robots do not judge: service robots can alleviate embarrassment in service encounters

Artificial Intelligence and Robotics in Marketing

Press/media

Robotwetenschapper Jana (30) uit Groningen: ‘Soms praten mensen liever met robots’

Wanneer hebben robots in de zorg meerwaarde?

UKrant on using robots when it gets embarrassing