J. (Jana) Holthöwer, Dr

Assistant Professor

Faculteit Economie en Bedrijfskunde

Telefoon:

050 36 37065

E-mail:

j.holthower rug.nl

ORCID Research Portal

Publicaties

Increasing Accountability and Compliance with Robot Advice

Holthöwer, J., van Doorn, J. & Noble, S. M., 8-aug.-2025, (E-pub ahead of print) In: Journal of Marketing.

Onderzoeksoutput: Article › › peer review

Robots to the Rescue? Shaping Service Experiences in Healthcare and Beyond

Holthöwer, J., 2024, [Groningen]: University of Groningen, FEB Research Institute. 167 blz.

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Organizational frontlines in the digital age: The Consumer–Autonomous Technology–Worker (CAW) framework

Doorn, J. V., Smailhodzic, E., Puntoni, S., Li, J., Schumann, J. H. & Holthöwer, J., sep.-2023, In: Journal of Business Research. 164, 13 blz., 114000.

Onderzoeksoutput: Article › › peer review

Robots do not judge: service robots can alleviate embarrassment in service encounters

Holthöwer, J. & van Doorn, J., 2023, In: Journal of the Academy of Marketing Science. 51, blz. 767-784 18 blz.

Onderzoeksoutput: Article › › peer review

Artificial Intelligence and Robotics in Marketing

Holthöwer, J. & van Doorn, J., 29-okt.-2021, The digital transformation handbook – From academic research to practical insights. Bijmolt, T., Broekhuizen, T., Baalmans, B. & Fabian, N. (reds.). University of Groningen Press

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