6 months starting 1st October 2013
Expert Line Paris
1430.22 EUR gross/month (Master Degree), 600 EUR gross month (Bachelor Degree)
NYSE Euronext, the holding company created by the combination of NYSE Group, Inc. and Euronext N.V., was launched on April 4, 2007. NYSE Euronext (NYSE/New York and Euronext/Paris: NYX) operates the world’s largest and most liquid exchange group and offers the most diverse array of financial products and services. NYSE Euronext, which brings together six cash equities exchanges in five countries and six derivatives exchanges, is a world leader for listings, trading in cash equities, equity and interest rate derivatives, bonds and the distribution of market data.
SBU / Direction
ExpertLine, fully integrated in the service offer proposal of the European Listing Team, manages IPOs of companies, their admission to trading and issuers relationships by maintaining a high quality of services delivery.
Working directly with the ExpertLine team, the intern will have the main following tasks:
- Take customer phone calls, answering to questions with internal redirection when needed.- Operational management support of the CONNECT and European Equities websites.- Support for listed companies and the Listing Team in the use of the websites.- Organisation of Webinars aiming at presenting our CONNECT web site.- Promote our service proposals and tracking marketing campaigns.- Continuous update of our Clients database on Sales Force (internal CRM tool) and on CONNECT.- Design of promotional material (guides, brochures, mass mailing ..).- Preparation of workshops dedicated to listed companies and Market Intermediaries (sending invitations, registration management, logistics, development of PowerPoint presentation, etc. ..)- Produce market statistics for listed companies and for internal needs.- Co-design of a tiered service package for clients.- Calculation of business cases (decision making process)- Project progress follow up and reporting.
Knowledge, Skills and Experience Required
Fluency in English and French is essential (Dutch and / or Portuguese would be appreciated too)
- Economics / Finance / Management and / or IT background (Bac+3/Bac+5 or equivalent)- Good interpersonal and communication skills, interacting effectively at all levels.- You are PC literacy (proficiency in Microsoft Outlook, Word and Excel is expected)- Methodical, quick thinker with excellent organisational skills.- An excellent telephone manner with the ability to react to clients’ requests effectively, ensuring that they are followed through to a successful conclusion.
- Customer focused – keen to understand the customer’s requirements and deliver a high qualityservice
Send an e-mail with your CV and motivation letter to: email@example.com
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