Emergency calls
Prof. Tom Koole is investigating emergency calls: the conversations between the 112 emergency services and people reporting an accident, crime or fire. Such phone conversations need to be conducted efficiently and clearly. The 112 emergency services have recently adapted their conversation protocol, based in part on the research Koole, a communications scientist, has conducted.
The weekly online video magazine Unifocus highlights topics related to the University of Groningen in the fields of research and society, student life, teaching, policy and internationalization.
Last modified: | 12 March 2020 10.16 p.m. |
More news
-
23 April 2024
Studying depopulation also means studying the history of those who stay
Assistant professor Yuliya Hilevych from the Faculty of Arts researches regional depopulation in the Netherlands, Finland, and Ukraine by placing the phenomenon in a social-historical perspective.
-
22 April 2024
Trump or no trump, that is the question
UG researchers Ritumbra Manuvie, Pieter de Wilde, and Lisa Gaufman look ahead to the elections in India, Europe, and the United States, respectively. This week: Lisa Gaufman.
-
15 April 2024
‘The European elections will be as boring as always’
UG researchers Ritumbra Manuvie, Pieter de Wilde, and Lisa Gaufman look ahead to the elections in India, Europe, and the United States, respectively. This week: Pieter de Wilde. He predicts that the European elections will be as boring as always.