Student Service Desk and Administration

Contact details

The student Service Desk can be reached in the following ways:

• You can contact us on work days from Monday to Friday from 9:00 to 12:00 hours and from 13:00 to 15:00 hours on phone number 050-3636301.
• The desk is open on work days from Monday to Friday from 10:00 to 12:00 hours. You can visit us then without an appointment. Only for collecting a diploma and copies of a diploma you need to make an appointment first. Our address is:
• Heymansgebouw
  1^e floor
  Grote Kruisstraat 2/1
  9712 TS Groningen
  
• Our email address is: owbalie.gmw rug.nl

Modified opening hours

We are closed on the following days:

• Friday 7 april 2023 (Good Friday)
• Monday 10 april 2023 (Easter Monday)
• Thursday 27 april 2023 (The King’s Birthday)
• Friday 5 mei 2023 (Liberation Day)
• Thursday 18 mei (Ascension Thursday)
• Monday 29 mei 2023 (Whit Monday)

What do we do for students?

We provide the following services to students:

• Questions about design and organization of the study program
• Questions about registration for courses and exams
• Questions about forms for exemptions, application for electives, etc.
• Scheduling appointments with the study advisors (see below for more information)
• Providing a lists of grades (see below for more information)
• Providing copies of diplomas (see below for more information).

Requesting an appointment with a student advisor

You can make an appointment with a student advisor for your program at the Student Service Desk.

The appointment can be physical or online, depending on the workplace of the student advisor and your preference.

Note! Keep your student number and calendar at hand so an appointment can be made quickly.

Providing a list of grades

You can send your request for a grade list from your student email to owbalie.gmw@rug.nl. Please include your student number. You will receive a Dutch or English overview of your results on faculty paper, with stamp and signature.

Please note! You can only apply here for a list of marks from the Faculty of Behavioural and Social Sciences.

Requesting a copy of your diploma

You can request a certified copy of your diploma at the Student Service Desk. You will receive a copy of your full diploma, with a stamp and signature on each page.

You can preferably call us to make an appointment. We can then schedule a date and time that is most convenient for you.

You come to the Student Service Desk at the agreed time and please bring the full, original diploma with you. That is, the diploma in Latin and English and the diploma supplement.

There is a charge for this service. The minimum purchase is 2 complete sets of copies for €5.00. You can withdraw with your bank card, not with a credit card.

Please note! You can only get a copy of your diploma, if the diploma is already in your possession.