I received a letter from CAK or SVB. What should I do?

You received a letter from CAK regarding your healthcare insurance.

You need to take action as soon as possible or at least within 3 months or you will receive a fine of more than EUR 400. Even if you incorrectly received the letter from the CAK. Please make scans of all the letters you received, and send them to contact us. The International Service Desk (ISD) will then inform you about the next step(s).