The report on procedural justice in financial disputes before the Dutch Financial Services Complaints Institute is published
Prof. Marc Hertogh (GCEFSL), prof. Bert Marseille and dr. Marc Wever have recently published a working paper on the importance of procedural justice in financial disputes. This empirical study is based on a representative survey among five hundred recent users of the Financial Services Complaints Institute (Kifid) in the Netherlands. On 14 December 2020, the researchers presented their findings to members of the Kifid Managing Board. The working paper (in Dutch) can be downloaded here.
| Last modified: | 31 March 2021 4.54 p.m. |
More news
-
30 September 2025
Lieutenant General Elanor Boekholt-O’Sullivan awarded the Aletta Jacobs Prize 2026
The University of Groningen (UG) has awarded the Aletta Jacobs Prize 2026 to Elanor Boekholt-O’Sullivan, the first female lieutenant general in the Dutch armed forces. The prize will be presented on Friday 6 March 2026 by the Rector Magnificus of...
-
15 September 2025
Successful visit to the UG by Rector of Institut Teknologi Bandung
The Rector of Institut Teknologi Bandung (ITB), Prof Tatacipta Dirgantara, paid a 3-day visit to the UG.
-
04 July 2025
University of Groningen awards various prizes during Ceremony of Merits
The UG awarded different prizes to excellent researchers and students during the Ceremony of Merits on 4 July 2025.