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Customer Insights Center (RUGCIC)
Customer Insights Center (RUGCIC) Wat is het CIC?

Medewerkers

Wie werken bij het Customer Insights Center?

Velen staan op de foto, maar het complete overzicht vind je hieronder.

Medewerkers van RUGCIC

NaamTelefoonE-mailExpertise
Albalooshi, S.A.E.G. (Sumaya), Dr050 36 33648 My research explores the psychological consequences of inequitable wealth distribution (unevenly distributed wealth within a population) and their impact on consumers' decision making. With this line of research, my aim is to (1) further our understanding of the negative consequences of economic inequality on societally relevant outcomes, which has policy implications and enables researchers to develop relevant interventions, and (2) demonstrate how a macroeconomic condition can interact with sociological and psychological variables to predict consumer behavior. 
Alsem, dr. K.J. (Karel Jan)050 36 33686 Branding, Marketing Communication, Marketing Strategy, Marketing Planning, Marketing for care organizations
Baalmans, drs. ing. B.S. (Bas)06 2249 4353 LEAN Six Sigma Green en Blackbelt
Agile / Scrum projectmanagement
Digital education and learning
Bakker, E.J.B.050 36 37065
Balleyer, A., MSc050 36 37065
Bijmolt, prof. dr. T.H.A. (Tammo)050 36 37319
Bolderdijk, dr. J.W. (Jan Willem)050 36 39086 Consumer Behavior, Decision making, Social Marketing, Sustainability, Public engagement
Boluki, A., MSc050 36 37065
Bououdina, H.A., MSc050 36 37065
Burbulea, V., MSc050 36 37065
Calmasini, C., PhD050 36 37065
Cooten, A.K. (Anne-Linde) van, MSc050 36 37065 Marketing Management, Marketing Analytics, Data Science
Dimmers, M.J.M., MSc050 36 37065
Doorn, prof. dr. J. (Jenny) van050 36 33657 service technology, robotics, customer engagement, sustainability, food waste 
Eck, dr. P.S. (Peter) van050 36 33686
Fennis, prof. dr. B.M. (Bob)050 36 39365 Consumer psychology, persuasion, unconscious influence, consumer self-regulation, nudging and heuristics, consumer health and well-being, food-related decision making, sustainable consumption.
 
I am deeply fascinated by what you could label "Hidden Persuasion": how subtle (and not so subtle) marketing cues influence consumers in their emotions, thoughts and behavior, frequently without them being aware of this influence. The results of this research can aid in empowering consumers and foster health and wellbeing. Please see the research page for an overview of published work in these areas
Fu, M.050 36 37065
Ge, R., MSc
Gijsenberg, M.J. (Maarten), Prof050 36 38249 Marketing dynamics, Marketing mix effectiveness (Advertising, Price), Marketing in times of crisis, Marketing mix decisions
Groot, dr. J.I.M. (Judith) de050 36 37065 Onderzoeker op het gebied van duurzame gedragsverandering en consumptie gedrag.
Haan, dr. E. (Evert) de050 36 32802 Digitale marketing, marketing attributie, ad blocking, (online) customer journey, (online) adverteren, mobiele marketing, klantenmanagement, feedback metrics, tekst mining
Hars, dr. R.P. (Roelof)050 36 37065 Marketing, CRM, Churngedrag, Klantreizen
Havenga-de Poel, drs. C. (Carina)06 8004 0312 Process manager SMiLES
Hidding, I.J. (Jasper)
Holthöwer, J. (Jana), Dr050 36 37065 Consumer-based strategy, service technology, artificial intelligence and robotics, human-robot interaction, experimental research, field research
Hoving-Wesselius, T. (Tryntsje), MSc050 36 37065 Artificial Intelligence, Marketing, Econometrics, Data Analytics, Data Engineering
Huang, M. (Minxiong), MSc050 36 37065 Marketing, Business Cycle, State-space Modeling
Ikonen, I.H. (Iina), PhD050 36 37065 Consumer behavior, consumer well-being, retail marketing
Ittersum, prof. dr. ir. K. (Koert) van050 36 36639 Consumer well-being, Consumer psychology, Consumption, Health, Spending, Sustainability, Branding, Communication
Keizer, dr. M. (Martijn)NA Consumentengedrag, Overtuigingstechnieken, Financieel gedrag
Kobus, drs. R.G.
Koster, J. (Janneke)050 36 37065 Sustainability in fashion
Kruizinga-de Vries, dr. L.050 36 37065
Kwintenberg, D., MSc050 36 37065 Consumer behavior, Consumer psychology, Consumer well-being, Persuasion
Leeflang, prof. dr. P.S.H. (Peter)050 36 37065 Modelbuilding / Marketing / Management / Competition / Promotions
Leliveld, dr. M.C. (Marijke)050 36 33226 Consumentenethiek | Cause-Related Marketing | Goede doelen | Fondsenwerving | Maatschappelijk Verantwoord Ondernemen | Sustainable fashion | Consumentengedrag |Rechtvaardigheid en Eerlijkheid | Onderhandelen
Lombardo, F. (Francesca), MSc050 36 37065
Lourens, F.R. (Frederick)
Luo, S. (Siria Xiyueyao), Dr050 36 37065 Hope, uncertainty, and judgment and decision making (JDM).
Mang, V. (Valentin), MSc050 36 37065 Valentin Mang is a PhD candidate at the Department Social Psychology and the Department of Marketing. His current research focusses on when and why individuals fall prey to misinformation or other (false) beliefs, such as conspiracy beliefs. Besides that, his research and teaching interests include attitudes, persuasion, and other topics in social psychology.
Minnema, dr. A. (Alec)050 36 37065 Data Science, Retail
Moeini Jazani, M. (Mehrad), Dr050 36 37065 ―Consumer Behaviour with a focus on how fundamental psychosocial resources such as power, status, and financial resources shape consumer decision-making.

Strategic Brand Management

――Judgement & Decision Making: with a focus on intertemporal choice and the decisions over time.

―Experimental Design & Data Analysis
Moes, A. (Anne), MSc050 36 37065
Molog-Kwant, L.C. (Lianne)050 36 33686
Nezami, H. (Hakhamanesh), MSc050 36 37065
Nierop, dr. J.E.M. (Erjen) van050 36 37065 Pricing, marketing research, quantitative/econometrics methods in marketing, choice models
Noordhoff, prof. dr. C.S. (Corine)050 36 37065 Retail, Insights & Analytics, Data Science & AI in business
Palko, I. (Ivan), MSc050 36 37065 Teaching, Thesis Supervision (Bachelor, Pre-Master), Academic Writing, Data Analysis (SPSS), Market Research, Marketing Reporting, Social Media Marketing, Consultancy
Pelletier, C.M.P., Dr050 36 37065
Ribbers, M.D.D. (Daphne), Dr050 36 37065 Voedselverspilling van consumenten, motivaties, statussignalering
Risselada, dr. H. (Hans)050 36 36288 Kwantitatieve marketing, sociale netwerken, sociale invloed, maatschappelijke impact/verandering, responsible marketing.
Rizio, S.M. (Stephanie)050 36 37065 Environmental psychology, economic psychology, consumer behavior, social marketing

My research in economic and environmental psychology centres on understanding how lay beliefs drive social change. I explore how people's understanding of economic concepts shapes their decision-making, especially regarding environmentally conscious choices and eco-friendly consumption. I also investigate the psychological aspects of lay beliefs in other areas, such as health, examining their impact on behavior and decision-making, including the spread of conspiracy theories and vaccine uptake. 
Sadowski, S. (Sebastian)050 36 37065consumer behavior
Shehu, E. (Edlira), Prof050 36 37065 Digital marketing, advertising, marketing analytics, nonprofit marketing, e-tailing
Sloot, prof. dr. L.M. (Laurens)050 36 33686 * Retail marketing expertise: grocery retailing in general, retail branding & format development, category management & the retail-mix, shopping behavior, online food retailing and quick commerce, omni-channel retailing.* Brand marketing expertise: branding & positioning, private labels, price & promotion tactics, retailer-supplier relationship and exclusive assortment* General fields of interest: food trends, new business models and business valuation.
Stepanova, A., Dr050 36 37065
Tang, Q. (Qiong), Dr050 36 37065
Thomassen, dr. J.P.R. (Jean-Pierre)050 36 37065Business-to-Business Marketing, Customer Value Marketing, Defensive Marketing,  Service/Customer Excellence, Customer Delight, Service Garantees
Verdi, S. (Soroush) Consumer Behaviour, Psychology of AI, Judgment and Decision-making
Verhoef, prof. dr. P.C. (Peter)050 36 37320 Marketing, Retailing, Sustainable Behavior, Big Data 
Vries, W.C. (Wieteke) de050 36 37065Marketing and consumer well-being
In-store food decision-making and health interventions to promote healthy purchases
Wever, B. (Bertina)050 36 37065
Wieringa, prof. dr. J.E. (Jaap)050 36 37093 Data Science, Marketing Analytics, Econometrics, Marketing Model Building, Time series analysis, State Space Modeling, Kalman Filtering, Diffusion modelling, Database Marketing, Privacy, Pharmaceutical marketing, Statistical Quality Control, Six Sigma
Ye, M. (Mengfei Kim) Consumer Sustainability, Behavioral Spillover
Laatst gewijzigd:23 februari 2023 11:49
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