Skip to ContentSkip to Navigation
About us

Emergency calls

12 March 2014

Prof. Tom Koole is investigating emergency calls: the conversations between the 112 emergency services and people reporting an accident, crime or fire. Such phone conversations need to be conducted efficiently and clearly. The 112 emergency services have recently adapted their conversation protocol, based in part on the research Koole, a communications scientist, has conducted.

The weekly online video magazine Unifocus highlights topics related to the University of Groningen in the fields of research and society, student life, teaching, policy and internationalization.

Last modified:12 March 2020 10.16 p.m.
printView this page in: Nederlands

More news

  • 06 April 2021

    Martijn Eickhoff to become new director of NIOD

    As from 1 September 2021, Martijn Eickhoff will be appointed by the Royal Netherlands Academy of Arts and Sciences (KNAW) as the director of the NIOD Institute for War, Holocaust and Genocide Studies. He will succeed Frank van Vree, who is leaving...

  • 25 March 2021

    The Young Academy Groningen welcomes seven new members

    The Young Academy Groningen welcomes seven new members from diverse disciplines from the University of Groningen.

  • 23 March 2021

    Why do we have more or fewer children?

    Hilde Bras is one of the new Aletta Jacobs professors at the University of Groningen. She looks for explanations for demographic developments. Family relationships seem to have a significant influence.