Co-creation of an accessible and inclusive information video aboutthe lifestyle front office (LFO) for patients with limited healthliteracy.

The project aims to co-create an accessible and inclusive informational video about the Lifestyle Front Office (LFO) for  patients with limited health literacy (HL). Previous research shows that patients with limited HL can be reached within hospital  settings, engagement with the LFO remains challenging due to  insufficiently accessible information. Written materials alone are often inadequate to support understanding and set appropriate expectations. Scientific research indicates that adjustments made to information materials can also benefit the understandability for individuals with adequate HL. 

Through interviews and a co-creation workshop, patients with limited HL will actively contribute to the development of the video script and storyboard. A concept video will be created, tested with the target group, and refined based on their feedback. Patients will also be involved in determining effective dissemination strategies. 

The video aims to improve patient understanding and engagement with the LFO, ultimately supporting better intake preparation and reducing health inequalities. Additionally, the project will provide practical insights into co-creation as a method for effective health communication, and the final video will be shared with other LFOs in the North Netherlands. 

More information about the LFO in the UMCG: Leefstijl in het UMCG.

The project group

Project leaders: 

• Esmeralda Diephout, junior researcher, Department of  Strategy and External Relations + Department of  Orthopaedics 
• Charlotte Schumacher, PhD candidate, Department of  Orthopaedics 

Project team: 

• Joyce Vrijsen, post-doctoral researcher, Department of  Orthopaedics 
• Inge van den Akker-Scheek, associate professor, Department  of Orthopaedics 
• Heleen Maring, project leader LFO, Department of Strategy  and External Relations 
• Adrie Bouma, project leader GLIM, Department of Strategy  and External Relations 
• Chantal Haantjes-Bakker, policy officer