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Centre for Public Health in Economics and Business
Faculty of Economics and Business
Centre for Public Health in Economics and Business Expertise

Theme e-Health

The e-Health expertise group of UG's Faculty of Economics and Business has a unique combination of knowledge and expertise, which distinguishes it from other research groups that are involved in digitalization in healthcare. Within our expert group, we collaborate in multidisciplinary teams, with experts from the fields of organizational psychology, marketing, supply chain management, implementation and change management, epidemiology, technical business administration and health technology assessment.

In our view, knowledge development about how e-health can be designed collaboratively, can be integrated within changing care processes and can be appropriated by citizens in a way that suits them is of critical importance. This knowledge and expertise contributes to the realization of blended care models that are necessary for perpetuating the accessibility and quality of our healthcare system and making the system more sustainable. So far, the implementation and upscaling of e-Health has not been as fast and successful as desired. Many initiatives remain stuck in the pilot phase. Moreover, organizations do not appear to be sufficiently aware of each other's initiatives and are not always connected to each other.

Sharing scientific knowlegde on e-Health

Our expert group has the knowledge and expertise to support the sustainable application and implementation of technological innovations. Our mission with our research is to generate essential knowledge that contributes to the permanent and effective use of the possibilities of e-Health and ensures that e-Health can benefit all those involved in healthcare.

We contribute to a better understanding and application of e-Health among stakeholders by sharing scientific knowledge, through guest lecturerships, lectures at other faculties and universities, presentations at conferences, and on our website and social media channels. We are also easily accessible, feel free contact us to explore opportunities for collaboration and collective research.

There is a wide range of e-Health applications and initiatives. Various technologies are used within e-Health, such as artificial intelligence, sensors, and blockchain. The success of e-Health is only partly determined by the technical design of an individual application. Of critical importance is the way in which technology is deployed, integrated and adopted within existing and new care models. The ultimate goal of e-health applications is improving preventive and curative care in terms of population health, cost control, (perceived) quality of care/the support of healthcare professionals.

The research topics of the expert group e-Health

The research topics we deal with are care capacity and continuity, design criteria for e-Health, implementation and adoption strategies, monitoring of substitution and quality effects. Below we discuss how and in which phases our research can contribute to developments in the field.

Care professionals are under pressure, both with regard to the available capacity and in terms of sustainable employability. This stresses the importance of firstly investigating under what conditions and in what way e-Health can contribute to reducing the workload and improving the working experience. In this light, it is striking that it is not always clear whether an e-health application leads to the substitution of existing care or to complementary care.

Added value in every life cycle phase

Multidisciplinary business research can have an added value at every stage of the life cycle of individual e-health innovations:

• In raising awareness of how technology could contribute to solving shortcomings and problems in healthcare. A one-sided 'technology push' must be avoided. The 'demand pull' can be reinforced by diagnostic research aimed at uncovering the causes of bottlenecks in current care performance and finding the starting points to increase the value for patient (care). Can technologies that have become available enable other, better models of care? How can a vision on 'blended care' be developed and which type of e-Health fits within it?

• When mobilizing stakeholders to implement e-Health, it is important to systematically explore the stakeholder landscape, as well as to analyze the facilitating and hindering in- and external factors and the resulting risks. Think of hard preconditions such as legal procedures, funding, interoperability, but also of aligning interests.

• The design of e-Health involves a two-sided coordination between the technological application on the one hand and the organizationand routines of the actors in healthcare on the other. This alignment often requires iterative design cycles with enough design space and sufficient time for the intended user groups, patients as well as caregivers, to appropriate the application. With design science, this process can be supervised and supported.

• When implementing e-Health, the responses of the intended users can be monitored at the individual and group level to get feedback and achieve effective adoption.

• Systematically evaluating and monitoring the effects of the deployment of e-Health applications and discussing the implications can help to achieve integration with the existing systems, processes and roles, as well as their optimization. Finally, it is important to pay attention to the assurance. The attention should not dissipate, especially in the period after the implementation (an understandable, but classic mistake).

Involved experts

E. (Elena) Agachi, MSc
First name
Elena
Telephone
E-mail
Function
PhD Candidate
Expertise
Applied Econometrics
Health Interventions
Data Analytics
prof. dr. A. (Albert) Boonstra
First name
Albert
Telephone
E-mail
Function
Professor of Information Management
Expertise
Organizational change; information systems; implementation; health care, eHealth.
prof. dr. J. (Jenny) van Doorn
First name
Jenny
Telephone
E-mail
Function
Professor of Service Marketing
Expertise
service technology, robotics, customer engagement, sustainability, food waste 
Disciplines
M.L. (Eveline) Hage, PhD
First name
Eveline
Telephone
E-mail
Function
Assistant professor
Expertise
Through my research, I aim to contribute to the co-creation of a socio-technical context that empowers individuals to enhance their wellbeing.

Topics: Information system implementation, adoption and adaptation, Communication, Aging, Organizational change, Societal challenges, Mixed methods, Participatory research
dr. E.I. (Esther) Metting
First name
Esther
Telephone
E-mail
Function
Assistant professor
Expertise
I am psychologist and epidemiologist, currently working as assistant professor at the University of Groningen. My dissertation was titled Development of patient centered management of asthma and COPD in primary care with a strong emphasis on the use of technology and patient involvement. I have also worked as project leader eHealth in a large health care organization and I am active as board member or advisor in several patient organisations. These hands-on experiences with patients, health care professionals and health care organisations are valuable in my daily work. Above that, my unique experience in clinical, behavioural and implementation science have led to a solid and multidisciplinary basis for health research. In the past years I have coached and lectured numerous bachelor, master and PhD students with different backgrounds and from different faculties. In my role as project leader and chair I have learned to manage longitudinal (international) projects with researchers, health care professionals and students. My goal is to use my talent, experience and my passion for science to improve scientific knowledge in the field of eHealth.
dr. M.A.G. (Marjolein) van Offenbeek
First name
Marjolein
Telephone
E-mail
Function
Associate Professor
Expertise
The implementation and integration of innovations in health care. My change management research centers on the dynamic fitting of the innovation content and context on the one hand and the implementation and integration strategy on the other hand. One line of research concentrates on digital healthcare innovations. The second line concerns innovations in health occupations, task redistribution and professional improvement projects. Associate editor of Information Systems Journal.
dr. O.P. (Oskar) Roemeling
First name
Oskar
Telephone
E-mail
Function
Program director BDK
Expertise
Continuous improvement in Healthcare (e.g. Lean, SixSigma), Value Based Healthcare, Healthcare Management, Change Management
dr. E. (Edin) Smailhodzic
First name
Edin
Telephone
E-mail
Function
Assistant Professor
prof. dr. J.T. (Taco) van der Vaart
First name
Taco
Telephone
E-mail
Function
Professor, Department Chair
Expertise
Supply Chain Management, Buyer-Supplier Relationships, Supplier Sustainability, Health Care Operations & Supply Chains
Last modified:02 February 2023 4.26 p.m.
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