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About usFaculty of Behavioural and Social SciencesEducation BSS

Office for student affairs

The Student Service Desk is housed on the first floor of the Heymans building.

Student Service desk
Student Service desk

Students can contact the Student Service Desk:

  • with questions about the organisation of the study program;
  • with questions about enrolling for courses and exams;
  • about forms for course exemptions or electives;
  • for making appointments with the academic advisors;
  • for a certified academic transcript in Dutch or English.

The address of The Student Service Desk:

Heymans building
First floor (near the Library)
Grote Kruisstraat 2/1,
9712 TS Groningen
Telephone: +31 50 363 6301

Many questions are collected at: www.rug.nl/gmw/vraagenantwoord. If you cannot find the answer to your question, ask an additional question with one button press. Your question will be dealt with by the right person.

Opening hours:
Monday to Friday from 9:00 am until 12:00 pm and 13:00 pm until 17:00 pm.

We have specific opening hours (Tuesday and Thursday 14.00-15.00 pm) for students who want to have a certified copy of their diploma. This service costs 5 euro for two complete sets.
The copies will be made exclusively from the original documents. It is therefore necessary to bring all of your original documents (degree certificate in Latin, Dutch and English, and the diploma supplement).

Please note: payment by PIN only.

Different opening hours

The Student Service Desk will be closed on:

Tuesday 5 December - Sinterklaasavond. All university buildings will be closed from 16.00 hrs.

Tuesday 12 December - annual staff day - No office hours for certifying your diploma

Friday 22 December 17.00 hrs - Tuesday 2 January all buildings will be closed

Last modified:12 October 2017 09.37 a.m.
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