J. Holthöwer, MSc
Social robots are increasingly used in frontline service settings. Driven by the ever-
increasing shortage of personnel, the healthcare sector greatly invests in social service robots. However, research into the acceptance of social robots is still in its infancy, and a theory of robot-to-human social interaction in services is lacking. Accordingly, I aim to deliver insights on what drives and hinders the acceptance of service robots performing social tasks in health and elderly care.
Project 1: This robot doesn’t judge me
In this project, I investigate whether human social discomfort is one situational factor shaping the extent to which consumers accept robotic service providers.
|Last modified:||03 November 2020 8.42 p.m.|