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Understanding the impact of business cases on IT investment decisions: An analysis of municipal e-government projects

Berghout, E. & Tan, C-W., Nov-2013, In : Information & Management. 50, 7, p. 489-506 18 p.

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  • Understanding the impact of business cases on IT investment decisions An analysis

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DOI

This study synthesizes the extant literature to derive an integrative developmental framework for IT business cases that can be applied to diagnose the feasibility of technological investments. We then construct a theoretical model that postulates the impact of IT business case elements on the initial cost estimates of technological investments. Subsequently, our theoretical model is subjected to empirical validation through content analysis of IT business cases developed for municipal e-government projects. Findings indicate that the richness of the richness of business cases translates to more initial costs being identified in technological investments, thereby conserving resources for the organization through informed investment decisions. (C) 2013 Elsevier B.V. All rights reserved.

Original languageEnglish
Pages (from-to)489-506
Number of pages18
JournalInformation & Management
Volume50
Issue number7
Publication statusPublished - Nov-2013

    Keywords

  • Business case, Decision making, Information systems, Information management, IT assessment, IT evaluation, Economies of scale, INFORMATION-TECHNOLOGY PROJECTS, STRATEGIC ALIGNMENT, DEVELOPMENT SUCCESS, ENTERPRISE SYSTEMS, SOFTWARE, MODEL, PERFORMANCE, MANAGEMENT, BENEFITS, IMPLEMENTATION

ID: 5995410