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The impact of the customer order decoupling point on type and level of supply chain integration

van Donk, D. P. & van Doorne, R., 2016, In : International Journal of Production Research. 54, 9, p. 2572-2584 13 p.

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  • The impact of the customer order decoupling point on type and level

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DOI

Literature suggests that more supply chain (SC) integration increases of SC performance. However, recent research shows that contextual factors affect the effectiveness of SC integration efforts. Specifically, the location of the customer order decoupling point (CODP) might be such a factor, but there is limited empirical evidence. This study explores the impact of the location of the CODP on SC integration. It empirically investigates upstream, internal and downstream SC integration efforts in twelve metal parts producing Dutch companies to offer a comprehensive view of the effects of the location of the CODP on SC integration. Our results show a clear relationship between SC integration and the location of the CODP. Specifically, make-to-order (MTO), assemble-to-order (ATO) and make-to-stock (MTS) companies show relatively high levels in upstream, internal and downstream SC integration, respectively. Moreover, MTO companies mainly share forecast information and engage in joint R&D with their suppliers, ATO companies focus on internal SC integration using information systems and planning, while MTS companies interact with their customers intensively to exchange forecast information. Our study adds to the insight on the application of SC integration in different situations and offers initial evidence for the effects of the location of the CODP on SC integration.
Original languageEnglish
Pages (from-to)2572-2584
Number of pages13
JournalInternational Journal of Production Research
Volume54
Issue number9
Publication statusPublished - 2016

ID: 26229443