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Performance management practices in lean manufacturing organizations: a systematic review of research evidence

Bellisario, A. & Pavlov, A., 2018, In : Production Planning & Control. 29, 5, p. 367-385 19 p.

Research output: Contribution to journalArticleAcademicpeer-review

This paper provides the first systematic look into the existing research on performance management (PM) practices employed in lean manufacturing organisations (LMOs). It adopts a systematic review method to examine the evidence generated in the period 2004 - 2015 and uses a comprehensive PM framework to synthesise the findings. The results suggest that PM practices that have the most prominent role in LMOs are those that, firstly, are located closest to front-line actions and, secondly, explicitly address operational realities. This calls into question the primacy of accounting-driven controls in LMOs, suggesting that operational controls may be more effective than top-down accounting-based PM practices. The results also confirm the bias towards operational-level issues but suggest that LMOs may integrate the operational and the strategic levels by using PM practices that drive organisational learning through employee involvement and engagement.

Original languageEnglish
Pages (from-to)367-385
Number of pages19
JournalProduction Planning & Control
Volume29
Issue number5
Publication statusPublished - 2018

    Keywords

  • Lean manufacturing organisations, lean production, literature review, management control, performance management, TOYOTA PRODUCTION SYSTEM, SUPPLY CHAIN STRATEGY, OPERATIONS MANAGEMENT, FINANCIAL PERFORMANCE, BUSINESS PERFORMANCE, FIRM PERFORMANCE, INFORMATION-MANAGEMENT, ERP SYSTEMS, IMPACT, IMPLEMENTATION

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