Performance management practices in lean manufacturing organizations: a systematic review of research evidenceBellisario, A. & Pavlov, A., 2018, In : Production Planning & Control. 29, 5, p. 367-385 19 p.
Research output: Contribution to journal › Article › Academic › peer-review
This paper provides the first systematic look into the existing research on performance management (PM) practices employed in lean manufacturing organisations (LMOs). It adopts a systematic review method to examine the evidence generated in the period 2004 - 2015 and uses a comprehensive PM framework to synthesise the findings. The results suggest that PM practices that have the most prominent role in LMOs are those that, firstly, are located closest to front-line actions and, secondly, explicitly address operational realities. This calls into question the primacy of accounting-driven controls in LMOs, suggesting that operational controls may be more effective than top-down accounting-based PM practices. The results also confirm the bias towards operational-level issues but suggest that LMOs may integrate the operational and the strategic levels by using PM practices that drive organisational learning through employee involvement and engagement.
|Number of pages||19|
|Journal||Production Planning & Control|
|Publication status||Published - 2018|
- Lean manufacturing organisations, lean production, literature review, management control, performance management, TOYOTA PRODUCTION SYSTEM, SUPPLY CHAIN STRATEGY, OPERATIONS MANAGEMENT, FINANCIAL PERFORMANCE, BUSINESS PERFORMANCE, FIRM PERFORMANCE, INFORMATION-MANAGEMENT, ERP SYSTEMS, IMPACT, IMPLEMENTATION