Publication

Loan Officers’ Gender and Microfinance Repayment Rates

van den Berg, M., Lensink, R. & Servin, R., 2015, In : Journal of Development Studies. 51, 9, p. 1241-1254 14 p.

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  • Loan officers' gender and microfinance repayment rates

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DOI

This study examines the impact of loan officer characteristics on repayment rates of microfinance borrowers in Mexico applying multilevel analyses, with special attention to the impact of the gender of the loan officer on default rates. The results strongly suggest that loan officers play a crucial role in improving repayment rates in microfinance and that male loan officers are better able to induce borrowers to repay than female loan officers. This may be because men exert authority over women and face fewer problems working late, travelling through unsafe places, and combining a position as counsellor with enforcing repayment.
Original languageEnglish
Pages (from-to)1241-1254
Number of pages14
JournalJournal of Development Studies
Volume51
Issue number9
Publication statusPublished - 2015

ID: 23847990