Labour turnover and its effects on performance: an empirical test using firm dataGlebbeek, A. C. & Bax, E. H., 2002, Groningen: University of Groningen, SOM research school, 27 p. (SOM Research Reports).
Research output: Working paper › Academic
In this article we test the hypothesis that the relationship between labour turnover and the economic performance of the firm is bell-shaped: a turnover level too low has a negative effect and likewise does a level too high. Our analysis is based on economic performance data of 110 offices of a temp agency. Since these offices vary highly in labour turnover but are similar in product and operational management, the data enabled us to control for a number of important intervening variables. From a regression analysis it could be shown that labour turnover indeed is related to office performance in a curvilinear way, indicating that it is especially excessive turnover that matters. This result proved robust for both performance level and change of performance as the dependent variables.
|Place of Publication||Groningen|
|Publisher||University of Groningen, SOM research school|
|Number of pages||27|
|Publication status||Published - 2002|
|Name||SOM Research Reports|
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