Flexibility in use: Switching behaviour and satisfaction in activity-based work environmentsHoendervanger, J. G., De Been, I., Van Yperen, N. W., Mobach, M. P. & Albers, C. J., 2016, In : Journal of Corporate Real Estate. 18, 1, p. 48-62 15 p.
Research output: Contribution to journal › Article › Academic › peer-review
Design/methodology/approach – Questionnaire data provided by users of ABW environments (n = 3,189) were used to carry out ANOVA and logistic regression analyses. Findings – Satisfaction ratings of the 4% of the respondents who switched several times a day appeared to be significantly above average. Switching frequency was found to be positively related to heterogeneity of the activity profile, share of communication work, and external mobility.
Practical implications – Our findings suggest that satisfaction with ABW environments might be enhanced by stimulating workers to switch more frequently. However, as strong objections against switching were observed and switching frequently does not seem to be compatible with all work patterns, this will presumably not work for everyone. Many workers are likely to be more satisfied if provided with an assigned (multifunctional) workstation.
Originality/value – In a large sample, clear evidence was found for relationships between behavioural aspects and appreciation of ABW environments that had not been studied previously.
|Number of pages||15|
|Journal||Journal of Corporate Real Estate|
|Publication status||Published - 2016|
- Work environment, satisfaction, activity-based working, switching behaviour, blended working
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