Publication

Connected but Still Excluded? Digital Exclusion beyond Internet Access

Ranchordás, S., 2021, (Accepted/In press) The Cambridge Handbook of Life Sciences, Informative Technology and Human Rights. Ienca, M., Pollicino, O., Liguori, L., Stefanini, E. & Andorno, R. (eds.). Cambridge University Press

Research output: Chapter in Book/Report/Conference proceedingChapterAcademic

APA

Ranchordás, S. (Accepted/In press). Connected but Still Excluded? Digital Exclusion beyond Internet Access. In M. Ienca, O. Pollicino, L. Liguori, E. Stefanini, & R. Andorno (Eds.), The Cambridge Handbook of Life Sciences, Informative Technology and Human Rights Cambridge University Press.

Author

Ranchordás, Sofia. / Connected but Still Excluded? Digital Exclusion beyond Internet Access. The Cambridge Handbook of Life Sciences, Informative Technology and Human Rights. editor / Marcello Ienca ; O. Pollicino ; L. Liguori ; E. Stefanini ; R. Andorno. Cambridge University Press, 2021.

Harvard

Ranchordás, S 2021, Connected but Still Excluded? Digital Exclusion beyond Internet Access. in M Ienca, O Pollicino, L Liguori, E Stefanini & R Andorno (eds), The Cambridge Handbook of Life Sciences, Informative Technology and Human Rights. Cambridge University Press.

Standard

Connected but Still Excluded? Digital Exclusion beyond Internet Access. / Ranchordás, Sofia.

The Cambridge Handbook of Life Sciences, Informative Technology and Human Rights. ed. / Marcello Ienca; O. Pollicino; L. Liguori; E. Stefanini; R. Andorno. Cambridge University Press, 2021.

Research output: Chapter in Book/Report/Conference proceedingChapterAcademic

Vancouver

Ranchordás S. Connected but Still Excluded? Digital Exclusion beyond Internet Access. In Ienca M, Pollicino O, Liguori L, Stefanini E, Andorno R, editors, The Cambridge Handbook of Life Sciences, Informative Technology and Human Rights. Cambridge University Press. 2021


BibTeX

@inbook{0bf488cb64dc492785b78136f70fe2db,
title = "Connected but Still Excluded? Digital Exclusion beyond Internet Access",
abstract = "Digital government has digitized numerous public services, automated decision-making, and improved the openness of the public administration. Nevertheless, for senior citizens, undeserved communities, individuals with low literacy and limited digital skills, the shift to governmental portals, online payments, and smartphone applications are considerable obstacles in their daily interactions with public authorities. This chapter argues that digital inequality denies vulnerable citizens their rights twice: first, their ethnicity and socioeconomic status may be conducive to a {\textquoteleft}negative{\textquoteright} ranking or score (e.g., higher risk of welfare fraud); and second, they are also excluded because they do not have adequate access to technology, are not well informed, and do not have the time and skills required to interact with digital government. This chapter explores one of the paradoxes of the digital society: connected citizens in developed countries are also affected by the digital divide and are increasingly being excluded by the generalized digitalization of public services. Drawing on a review of interdisciplinary literature, this chapter contributes to the legal literature with an account of the underlying causes of digital exclusion and a discussion of its most relevant legal implications through the lenses of fundamental rights (e.g., due process, equal treatment) and the principles of good administration. This chapter reflects on potential solutions for more inclusive digital government policies.",
author = "Sofia Ranchord{\'a}s",
year = "2021",
language = "English",
editor = "Marcello Ienca and O. Pollicino and L. Liguori and E. Stefanini and R. Andorno",
booktitle = "The Cambridge Handbook of Life Sciences, Informative Technology and Human Rights",
publisher = "Cambridge University Press",

}

RIS

TY - CHAP

T1 - Connected but Still Excluded? Digital Exclusion beyond Internet Access

AU - Ranchordás, Sofia

PY - 2021

Y1 - 2021

N2 - Digital government has digitized numerous public services, automated decision-making, and improved the openness of the public administration. Nevertheless, for senior citizens, undeserved communities, individuals with low literacy and limited digital skills, the shift to governmental portals, online payments, and smartphone applications are considerable obstacles in their daily interactions with public authorities. This chapter argues that digital inequality denies vulnerable citizens their rights twice: first, their ethnicity and socioeconomic status may be conducive to a ‘negative’ ranking or score (e.g., higher risk of welfare fraud); and second, they are also excluded because they do not have adequate access to technology, are not well informed, and do not have the time and skills required to interact with digital government. This chapter explores one of the paradoxes of the digital society: connected citizens in developed countries are also affected by the digital divide and are increasingly being excluded by the generalized digitalization of public services. Drawing on a review of interdisciplinary literature, this chapter contributes to the legal literature with an account of the underlying causes of digital exclusion and a discussion of its most relevant legal implications through the lenses of fundamental rights (e.g., due process, equal treatment) and the principles of good administration. This chapter reflects on potential solutions for more inclusive digital government policies.

AB - Digital government has digitized numerous public services, automated decision-making, and improved the openness of the public administration. Nevertheless, for senior citizens, undeserved communities, individuals with low literacy and limited digital skills, the shift to governmental portals, online payments, and smartphone applications are considerable obstacles in their daily interactions with public authorities. This chapter argues that digital inequality denies vulnerable citizens their rights twice: first, their ethnicity and socioeconomic status may be conducive to a ‘negative’ ranking or score (e.g., higher risk of welfare fraud); and second, they are also excluded because they do not have adequate access to technology, are not well informed, and do not have the time and skills required to interact with digital government. This chapter explores one of the paradoxes of the digital society: connected citizens in developed countries are also affected by the digital divide and are increasingly being excluded by the generalized digitalization of public services. Drawing on a review of interdisciplinary literature, this chapter contributes to the legal literature with an account of the underlying causes of digital exclusion and a discussion of its most relevant legal implications through the lenses of fundamental rights (e.g., due process, equal treatment) and the principles of good administration. This chapter reflects on potential solutions for more inclusive digital government policies.

M3 - Chapter

BT - The Cambridge Handbook of Life Sciences, Informative Technology and Human Rights

A2 - Ienca, Marcello

A2 - Pollicino, O.

A2 - Liguori, L.

A2 - Stefanini, E.

A2 - Andorno, R.

PB - Cambridge University Press

ER -

ID: 131463095