Change and Human Factors

Faculteit Economie en Bedrijfskunde
Jaar 2021/22
Vakcode EBM053A05
Vaknaam Change and Human Factors
Niveau(s) master
Voertaal Engels
Periode semester I a
Rooster rooster

Uitgebreide vaknaam Change and Human Factors
Leerdoelen Upon completion of the course the student is able to:
1. Differentiate and apply theories related to human factors on the level of change agent, change recipient, and agent-recipient exchange.
2. Use theory to explain the link between organizational change and key leadership styles.
3. Explain and evaluate different responses of change recipients to change and change styles.
4. Identify and assess different types of interactions between a change agent and a change recipient that materialize in situations of organizational change.
5. Apply the different types of human factors (see before, related to the educational goals 1-4) to a small-scale research project.
6. Write and critically review a scientific paper about the research project.
Omschrijving In today's competitive business world, companies introduce many change projects to stay abreast of competition. These projects range from bringing in new technologies to total quality management initiatives, business process re-engineering, and reorganization. Such projects typically aim at improving efficiency, innovativeness or effectiveness of working so as to gain competitive advantage in local or global markets. However, many of such projects fail to deliver optimum results. In this course, we focus on the two key change actors (change agent and change recipient), and their interactions, to explain success or failure of change projects. You will learn about these three elements (change recipients, change agents and their interaction) from the relevant theories as well as from empirical settings. To learn from change management in practice, you will conduct research in a company by interviewing a change agent and related change recipients, conducting a survey and then analyzing your findings with your research team. This course helps you develop your research capabilities through conducting interviews, preparing data for analysis, executing qualitative and quantitative data analysis, and reporting your findings.
Uren per week 2
Onderwijsvorm -interactief hoorcollege ,  -werkcollege
(Combined lectures/tutorials and self-study)
Toetsvorm -groepsopdracht,  -schriftelijk tentamen (open vragen)
(The exam is a mid-term exam.)
Vaksoort master
Coördinator dr. J.F.J. Vos
Docent(en) dr. J.F.J. Vos
Verplichte literatuur
Titel Auteur ISBN Prijs
Reader, contents to be announced on Nestor Various
Philosophies of Organizational Change,
perspectives, models and theories for managing change, 2nd edition 2021
Smith, C.T., Skinner, J. & Read, D. 978 1 80088 843 2
Opmerkingen Students need to take into account that the exam will take place mid-term, in week 4 of the first block.
The course has the following key elements through which learning takes place: learning through reviewing and applying theory, learning about change management practice by doing research, and gaining insights into the possibilities of improving the practice of change management by combining theory and research.
Secretary: room 5411-0434, phone +31(0)50 363 4303, e-mail
Opgenomen in
Opleiding Jaar Periode Type
MSc BA - Change Management  (basisprogramma MSc BA Change Management) 1 semester I a verplicht