Behavioural Operations Management

Faculteit Economie en Bedrijfskunde
Jaar 2017/18
Vakcode EBM032A05
Vaknaam Behavioural Operations Management
Niveau(s) master, uitwisseling
Voertaal Engels
Periode semester I b (en semester II b)
Rooster rooster

Uitgebreide vaknaam Behavioural Operations Management
Leerdoelen Upon completion of the course the student is able to:
1. Clarify the value of a behavioural perspective for operations management practice
2. Explain the effects of behavioural variables on operations management decisions
3. Perform a scientific study to investigate the effect of behavioral variables on Operations Management decision making
4. Analyse and discuss empirical data
5. Write a research paper
6. Present and discuss the outcome of empirical research
Omschrijving The primary goal of the course is to understand the effects of behavioural variables (such as cognitive limitations and effects of team work) on Operations Management decisions. Four lectures provide a basic background in the history and methodology of Behavioural Operations Management. Students develop research questions regarding the effects of behavioural variables on an Operations Management decision problem. Subsequently,students will, in multidisciplinary teams, setup and execute a scientific study to answer their research questions. The Operations Management problem will be chosen by the lecturers.
The behavioural variables that will be investigated are chosen by the students and can be different per team. Examples are the effect of bounded rationality on purchasing decisions in the supply chain and the effect of team structure on rescheduling decisions. Steps in this project include formulating predictions, collecting data (e.g., experiments, cognitive task analyses, or surveys), analysing the results, and drawing conclusions.
Uren per week 3
Onderwijsvorm hoor- en werkcolleges, practica
Toetsvorm opdracht(en)
Vaksoort master
Coördinator dr. W.M.C. van Wezel
Docent(en) dr. W.M.C. van Wezel ,drs. N. Ziengs
Verplichte literatuur
Titel Auteur ISBN Prijs
The Handbook of Behavioral Operations Management: Social and Psychological Dynamics in Production and Service Settings Bendoly, Van Wezel, and Bachrach (ed.) 9780199357222 ca. €  47,00
Opmerkingen In semester Ib this course is exclusively opened for students from the programmes MSc Technology and Operations Management and MSc Supply Chain Management. In semester IIb, this course is offered to other students as well, including a max of 8 exchange students.
Secretary office: 5411-0634, Phone: +31(0)50 3637491, E-mail:
Opgenomen in
Opleiding Jaar Periode Type
Courses open to Exchange Students (MSc)  (Courses open to Exchange Students (MSc) with limited access) 1 semester II b keuze
DD MSc TOM – NUBS, Newcastle (1,5-jarig)  (basisprogramma) 1 semester II b verplicht
MSc BA - Change Management  (keuzevakken MSc BA Change Management) 1 semester II b keuze
MSc BA - Organizational & Management Control/O&MC  (keuzevakken MSc BA O&MC) 1 semester II b keuze
MSc BA - Small Business & Entrepreneurship/SB&E  (keuzevakken MSc BA SB&E) 1 semester II b keuze
MSc Human Resource Management/HRM  (keuzevakken MSc HRM) 1 semester II b keuze
MSc Industrial Engineering and Management  (Optional management modules) - semester II b keuze
MSc Marketing  (keuzevakken B Marketing Management) 1 semester II b keuze
MSc Marketing  (keuzevakken Marketing Intelligence) 1 semester II b keuze
MSc Supply Chain Management/SCM  (keuzevakken MSc SCM) 1 semester II b keuze
MSc Supply Chain Management/SCM  (keuzevakken MSc SCM) 1 semester I b keuze
MSc Technology and Operations Management/TOM  (basisprogramma MSc TOM) 1 semester I b verplicht