Behavioural Operations Management

Faculteit Economie en Bedrijfskunde
Jaar 2019/20
Vakcode EBM032A05
Vaknaam Behavioural Operations Management
Niveau(s) master, uitwisseling
Voertaal Engels
Periode semester I a
Rooster rooster

Uitgebreide vaknaam Behavioural Operations Management
Leerdoelen 1. Explain the limitations of operations management models
2. Clarify the value of a behavioural perspective for operations management practice
3. Perform a scientific study to investigate the effect of behavioral variables on Operations Management decision making
Omschrijving Quantitative decision models, heuristics, and algorithms in Operations Management can increase speed and quality of decision making. Examples are scheduling algorithms, forecasting models, and inventory models. These algorithms and models usually do not consider behavioral factors that play a role in decision making such as motivation, trust, cognitive limitations, and psychological ownership. This limits usability, usefulness, and acceptance of models in practice. In the course we analyze these factors and how their effects can be mitigated by incorporating behavioral factors in the design of quantitative models and algorithms. During the course, students develop research questions regarding the effects of behavioural variables on an Operations Management decision problem. Subsequently, students will, in multidisciplinary teams, setup and execute a scientific study to answer their research questions. Steps in this project include formulating hypotheses, collecting data (e.g., experiments, cognitive task analyses, or vignette based surveys), analysing the results, and drawing conclusions.
Uren per week 3
Onderwijsvorm ►groepsbegeleiding ,  ►hoorcollege ,  ►werkcollege
Toetsvorm ►groepsopdracht,  ►tussentijds tentamen (open vragen)
(Schriftelijke individuele opdracht in tentamenstijl; groepsopdracht)
Vaksoort master
Coördinator dr. W.M.C. van Wezel
Docent(en) dr. E.I. Metting ,dr. ir. N.J. Pulles ,dr. W.M.C. van Wezel
Verplichte literatuur
Titel Auteur ISBN Prijs
Scientiftic articles
Opmerkingen Experience through previous courses with the design and/or use of quantative Operations Management models is highly recommended to participate in the course.
Secretary office: room: 5411.0631, phone: +31(0)50 3637020, e-mail:
Opgenomen in
Opleiding Jaar Periode Type
Courses open to Exchange Students (MSc)  (Courses open to Exchange Students (MSc) with limited access) 1 semester I a keuze
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MSc BA - Health  (keuzevakken B MSc BA Health) 1 semester I a keuze
MSc BA - Management Accounting and Control/MAC  (keuzevakken MSc BA MAC) 1 semester I a keuze
MSc BA - Small Business & Entrepreneurship/SB&E  (keuzevakken MSc BA SB&E) 1 semester I a keuze
MSc Human Resource Management/HRM  (keuzevakken B MSc HRM) 1 semester I a keuze
MSc Marketing  (keuzevakken Marketing Intelligence) 1 semester I a keuze
MSc Marketing  (keuzevakken B Marketing Management) 1 semester I a keuze
MSc Supply Chain Management/SCM  (keuzevakken MSc SCM) 1 semester I a keuze
MSc Technology and Operations Management/TOM  (basisprogramma MSc TOM) 1 semester I a keuzegroep