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Restoring public trust via electronic government systems

10 May 2012

Electronic government systems can be structured to restore trust in citizen-government relationships. FEB-researchers Eric Lim and Chee-Wee Tan developed a model that yields both developmental prescriptions and technological specifications for realizing trust-building strategies via electronic government systems. Their paper Advancing public trust relationships in electronic government: The Singapore e-filing journey, which appeared in Information Systems Research, is the new FEB Publication of the Month.

Last modified:07 February 2018 4.04 p.m.

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