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University of Groningen Library

University of Groningen LibrarySupportPure supportStarting with Pure (first time use)How to start


For everyone, except UMCG employees: log in to Pure with your P-number and password.

UMCG employees

For UMCG employees, please first check the list with names on the UMCG intranet. If your name is on the list, you need to use the UMCG button to log on with your UMCG username and password. If your name is not on the list, then use the University of Groningen button to log on with your P-number and password. More information on the UMCG Pure-page.

Logon Problems

No access to Pure

If you have never logged on to Pure before and are unable to do so using your normal P-number and password, please check with your HR-department if you have an assignment that allows for Pure access.

If HR gives you an assignment which allows for Pure access, you will have access as of the next day. If you still cannot logon to Pure then, contact to register your problem.

Error message

If you cannot access Pure or are unable to execute the actions you require, first try the following steps:

  • Close the browser you are using completely, not just the tab containing Pure, and then re-start your session with a new browser window.
  • Check that problems are not being caused by your browser security settings or additional plug-ins.
If the problem still remains, please take a screenshot of any error message that occurs (Ctrl-Prnt Scrn) and sent it to describing what you were doing when the error occurred.
Last modified:08 January 2019 4.13 p.m.
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