Opening hours Selfservice (borrowing and returning books) UB City Centre

• Monday to Friday
• 8.30 am-12.30 pm and 1-5 pm *
  (requested DVDs and ILL books can be collected at the reception desk during these times)
  N.B.: please return your books in the 24/7 Bookbox at the outside of UB City Centre (Poststraat)
  

* Please note: in April/May we are closed on several day, see: closing days.

The research room Special Collections is open by appointment only.

Wearing a face mask is mandatory.

The Central Medical Library (CMB) and the the UB Zernike are closed. N.B.: it is possible to request books from these locations via SmartCat, and pick them up at the UB City Centre.

The University Library can be reached by telephone from Monday to Friday between 9 am and 12 pm (noon) and 1 pm and 4 pm; please call 050-3635020.

Due to the new corona measures (d.d. 14 December), the UB will be open to a very limited extent. It is therefore not possible to use the printers.

At the moment, it is unfortunately not possible to use the materials on the seminar shelves.

The printed version of your thesis (2 copies plus 2 copies of the propositions) can be handed in at the Service desk of the University Library or sent to our postal address.

Address UB Service Desk:

• Broerstraat 4
  9712 CP Groningen

Postal address:

• University of Groningen Library
  Dissertations department
  Postbus 559
  9700 AN Groningen

Library cards that have been requested online, can be picked up at the Service desk upon presentation of a valid ID during the usual opening hours.

In case a payment is required, this can only be done by PIN.

We strive to make the requested books from our closed stacks and reading rooms available to you after 24 hours. Books that have been returned through our Bookbox however, are first held in quarantaine for three days before they are made available again in Self service A for the next borrower.

When you receive our e-mail, you can pick up your book the next day. The self-service in the UB City Centre is open between 8.30-12 (noon) and 1-5 pm. (Mo-Fr). Did you choose Tresoar as your pickup location? Then it will take up to 4 days before your book is available.

Please note: the library app often mentions earlier that you can pick up your books. However, they're actually not ready yet. Please wait for the pick up our mail.

Books from the UB Zernike and the Central Medical Library can also be requested via SmartCat. Requested books will be transported to the UB City Centre for pick-up. If you're having trouble requesting these books, please contact zernike-bibliotheek rug.nl or cmb umcg.nl.

Books from Tresoar can be requested through Interlibrary Loan.

If you wish to consult non-loanable UB materials from the closed stacks, the vault or the special collections room, or non-loanable publications from the reading rooms, you need to make an appointment with Special Collections. Lendable materials from the studyrooms have to be requested through SmartCat. Unfortunately, it is not possible to request publications from the seminar shelves.

• More information and making an appointment

You can collect your requested DVDs and ILL-books at the reception desk, Monday to Friday between 8.30 am-12.30 pm and 1-5 pm.

Please note: it's not possible to forward ILL-books to Tresoar.

Books can be returned via the 24/7 Bookbox at the outside of UB City Centre (Poststraat) or by sending them to

Universiteitsbibliotheek Groningen, afd. Frontoffice
Broerstraat 4
9712 CP Groningen

You are resposible for proper shipping and shipping costs.

Please note: due to quarantine it takes at least three days before the book is retrieved from your name in the system.

For the time being we do not charge any fees for the late return of due books, at least until the end of the lockdown.

You may return books:

• through the 24/7 book box located outside of the UB City Centre (Poststraat)
  

• by mail to
  
  University of Groningen Library, department Frontoffice
  Broerstraat 4
  9712 CP Groningen
  
  

The shipping costs will then be for your account.

Please note: Returned books will be processed as quickly as possible. The lending system may, however, take a few days to process the information.

We apply a quarantine period of three days for returned books. Returned books will be processed on the next working day. This means that books will only be checked in and removed from borrowed items' list after this period.

You may return books:

• through the 24/7 book box located outside of the UB City Centre (Poststraat)
  
  or

• by mail to
  

  University of Groningen Library, department Frontoffice
  Broerstraat 4
  9712 CP Groningen

The shipping costs will then be for your account.

Please note: Returned books will be processed as quickly as possible. The lending system may, however, take a few working days to process the information. For the time being we do not charge any fees for the late return of due books, at least until the end of the lockdown.

Is the book still in your name after more than a week? Then we would like to hear it and we will carry out a shelf check. Please e-mail servicedesk-bibliotheek rug.nl.

You can pick up or return books at the UB City Centre and Tresoar. You will receive a ready-for-collection message stating the location where you can pick up the book.

Opening hours Selfservice (borrowing and returning books) UB City Centre

• Monday to Friday
• 8.30 am-12.30 pm and 1-5 pm *
  (requested DVDs and ILL books can be collected at the reception desk during these times)
  N.B.: please return your books in the 24/7 Bookbox at the outside of UB City Centre (Poststraat)
  

* Please note: in April/May we are closed on several day, see: closing days.

The research room Special Collections is open by appointment only.

Wearing a face mask is mandatory.

The Central Medical Library (CMB) and the the UB Zernike are closed. N.B.: it is possible to request books from these locations via SmartCat, and pick them up at the UB City Centre.

You can collect your requested DVDs and ILL-books at the reception desk, Monday to Friday between 8.30 am-12.30 pm and 1-5 pm.

Please note: it's not possible to forward ILL-books to Tresoar.

You can collect your requested DVDs and ILL-books at the reception desk, Monday to Friday between 8.30 am-12.30 pm and 1-5 pm.

Please note: it's not possible to forward ILL-books to Tresoar.

It is possible again to request books from other libraries, as well as articles from journals and chapters from printed books. As part of a pilot project the UG will pay for costs involved with requesting a copy from an e-journal via international inter llibrary loan (applies to both staff and students). However, we cannot guarantee that we will be always able to fulfill your request. After your request, we will keep you informed by e-mail.

More information: Borrowing from other libraries

You can collect your requested DVDs and ILL-books at the reception desk, Monday to Friday between 8.30 am-12.30 pm and 1-5 pm.

Please note: it's not possible to forward ILL-books to Tresoar.

You can send an e-mail to servicedesk-bibliotheek rug.nl, or take a look at our LibGuides. You may also contact our information literacy team: eduteam-library rug.nl.

You can access our online resources (e-journals, e-books, databases) off-campus, see: E-resources.
Need help choosing the right resource? See the LibGuide of your subject.

EIKON database

Due to the temporary closure of UB Zernike, the EIKON PCs are currently unavailable. Fortunately, Eikon can be accessed from home via UWP using the procedure outlined in the manual.