The UB City Centre is open again (with some limitations). UG students can reserve a study place.
The study places in the UB City Centre are open seven days a week:

• 8.30 am - 12.30 pm
• 1.00 pm - 5.30 pm
• 6.00 pm - 10.00 pm

At the Central Medical Library (CMB) the normal opening hours apply again, see opening hours CMB (for medical students only; reservation required).

The UB Zernike remains closed for the time being. N.B. it is possible to request books from this location via SmartCat, and pick them up at the UB City Centre.

The research room Special Collections is open by appointment only: visitors will only be able to consult non-loanable UB material.

The Self service A in the UB City Centre is open seven days a week:

• 8:30 am - 12.30 am (noon)
• 1.00 - 5.30 pm
• 6:00 - 10:00 pm

The self-service is only available to pick up your requested books. Books can be handed in via the 24/7 book box on the outside of the building.

The University Library can be reached by telephone from Monday to Friday between 9 am and 12 pm (noon) and 1 pm and 4 pm; please call 050-3635020.

How to use the printers:

1. If you want to use a printer in the UB City Centre, you need to make a reservation first for:
   a. a specific day
   b. a specific time slot of 15 minutes
   c. a specific printer (which floor, colour or black/white)
   
   Please note: Your reservation is only effective once you have received a confirmation email.
   
2. At the time of your reservation, please report to the Reception desk of the UB City Centre. Please present your booking confirmation and your Student card, after which you will have to answer general questions about your health, disinfect your hands and receive further (hygiene) instructions.
3. You can then walk to the specific printer room, always following the walking route (arrows and other signposts) set out for this purpose.
4. You can enter the staircase through the access gates, using your Student card. You’ll need this card, too, to log in to the printer.
5. After you have made your prints, scans and/or photocopies, you must leave the building immediately, again following the compulsory walking route.
6. When you leave, please report to the Reception desk.

Important: Terms of use

1. The printers are available from Monday to Friday, between 8.30 and 12.30 and between 13.30 and 17.30.
2. Printing is only allowed for UG students. Please present your Student card as well as your booking confirmation when entering the UB City Centre.
3. Access to the building is permitted five minutes prior to your booked time slot. Please wait outside if you arrive earlier.
4. A reservation is valid for 1 individual user. It is therefore not permitted for more than one person to enter the printer room at the same time.
5. It is not possible to use the pc workstations in the UB City Centre. Print jobs must be issued from your own device.
6. As there is only one colour printer available (1st floor), you are requested to reserve it only if this is really necessary, i.e. if you actually need to make a colour print or copy.
7. Hand gel is available in the printer room. The displays of the printers are regularly cleaned by our own UB cleaning team.

For the new semester, lecturers can reserve publications for tutorials on the seminar shelves. You can find all the information you need to request a lecture cabinet on the page Compulsory literature/Seminar shelves.

Because of the adapted services due to the coronavirus, we advise you to refer to online literature as much as possible and/or submit an acquisition suggestion.

The printed version of your thesis (2 copies plus 2 copies of the propositions) can be handed in at the Service desk of the University Library or sent to our postal address.

Address UB Service Desk:

• Broerstraat 4
  9712 CP Groningen

Postal address:

• University of Groningen Library
  Dissertations department
  Postbus 559
  9700 AN Groningen

Library cards that have been requested online, can be picked up at the Service desk during three time slots.
Per 1 September, these time slots are:

• 9.30 am - 12.30 pm
• 1.30 - 5 pm
• 7.30 - 9 pm

In case a payment is required, this can only be done by PIN.

We strive to make the requested books from our closed stacks and reading rooms available to you after 24 hours. Books that have been returned through our Bookbox however, are first held in quarantaine for three days before they are made available again in Self service A for the next borrower.

When you receive our e-mail, you can pick up your book the next day. The self-service in the UB City Centre is open between 9 am and 12.30 pm, 1 and 5.30 pm and from 6 till 10 pm.

Please note: the library app often mentions earlier that you can pick up your books. However, they're actually not ready yet. Please wait for the pick up our mail.

Books from the UB Zernike can also be requested via SmartCat. Requested books will be transported to the UB City Centre for pick-up. If you're having trouble requesting these books, please contact zernike-bibliotheek rug.nl.

Books from the Tresoar are not available for loan. We apologize for the inconvenience.

Visitors will only be able to consult non-loanable UB material and by appointment only.

• More information and making an appointment

At the moment it is not allowed to collect books from the shelves in the reading rooms. Due to corona, we only allow library staff to pick up - via SmartCat requested - books from the reading rooms. Our self-service B - the checkout for study zone books - therefore is still closed.

DVDs, ILL-books en library cards can be picked up at the Service desk during three time slots.
As of 1 September, these time slots are:

• 9.30 am - 12.30 pm
• 1.30 - 5 pm
• 7.30 - 9 pm

Books can be returned via the 24/7 Bookbox at the outside of UB City Centre (Poststraat) or by sending them to

Universiteitsbibliotheek Groningen, afd. Frontoffice
Postbus 559
9700 AN Groningen

You are resposible for proper shipping and shipping costs.

Please note: due to quarantine it takes at least three days before the book is retrieved from your name in the system.

Sending out reminders is an automatic process in our lending system.

As of 15 September 2020, the UB will re-introduce fees for the late return of due books and issue an invoice for replacement in case books are not returned.

We hereby strongly request clients to return borrowed books of which the loan period has expired and which are not available for an extended loan period as soon as possible. This can be done by

• returning books through the 24/7 book box located outside of the UB City Centre (Poststraat) or

• by mail to
  University of Groningen Library, department Frontoffice
  P.O. Box 559
  9700 AN Groningen

The shipping costs will then be for your account.

Please note: Returned books will be processed as quickly as possible. The lending system may, however, take a few days to process the information. Of course we will take these three days into account with regards to fees.

We apply a quarantine period of three days for returned books. This means that books will only be checked in and removed from borrowed items' list after this period.

As of 15 September 2020, the UB will re-introduce fees for the late return of due books and issue an invoice for replacement in case books are not returned.

We hereby strongly request clients to return borrowed books of which the loan period has expired and which are not available for an extended loan period as soon as possible. This can be done by

• returning books through the 24/7 book box located outside of the UB City Centre (Poststraat) or

• by mail to
  University of Groningen Library, department Frontoffice
  P.O. Box 559
  9700 AN Groningen

The shipping costs will then be for your account.

Please note: Returned books will be processed as quickly as possible. The lending system may, however, take a few days to process the information.

Is the book still in your name after more than a week? Then we would like to hear it and we will carry out a shelf check. Please e-mail servicedesk-bibliotheek rug.nl.

The UB City Centre is the only location where you can pick up or return books. Other locations mentioned in SmartCat do not apply. We are in the process of modifying these. This also applies to the Tresoar/Campus Fryslân location: staff and students of that institution can only pick up and return books at the UB City Centre.

DVDs, ILL-books en borrower cards can be picked up at the Service desk during three time slots.
As of 1 September, these time slots are:

• 9.30 am - 12.30 pm
• 1.30 - 5 pm
• 7.30 - 9 pm

DVDs, ILL-books en borrower cards can be picked up at the Service desk during three time slots.
Per 31 August, these time slots are:

• 9.30 am - 12.30 pm
• 1.30 - 5 pm
• 7.30 - 9 pm

As of 1 July it is possible again to request books from other libraries, as well as articles from journals and chapters from printed books. As part of a pilot project the UG will pay for costs involved with requesting a copy from an e-journal via international inter llibrary loan (applies to both staff and students). However, we cannot guarantee that we will be always able to fulfill your request. After your request, we will keep you informed by e-mail.

More information: Borrowing from other libraries

DVDs, ILL-books en borrower cards can be picked up at the Service desk during three time slots.
As of 1 September, these time slots are:

• 9.30 am - 12.30 pm
• 1.30 - 5 pm
• 7.30 - 9 pm

You can send an e-mail to servicedesk-bibliotheek rug.nl, or take a look at our libguides. You may also contact our information literacy team: eduteam-library rug.nl.