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Language Centre

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Language courses

Registration Procedure, Rate Categories and Cancellation Procedure

Registration procedure

Registration Procedure

You can register for a course via our online course catalogue. The link to the catalogue can be found on each course page on this website.


To purchase a course, please log in via SURFconext:

Login for students or employees of: University of Groningen, UMCG, Hanze University Groningen, Windesheim University of Applied Sciences or University of Twente.

Choose your educational institution or employer from the list shown on SURFconext. You will then be redirected to your own login service. Your account will be automatically activated with the data known to your educational institution or employer. This means that all communication about the registration will take place via the e-mail address with which you are known by your employer or educational institution. Special discount rates for our courses are only visible if you log in this way.

Login for other interested parties

Are you not (yet) a student or staff member of one of the above institutions? Then log in by choosing eduID in SURFconext:

eduID

You can now easily create a new account with your private email address.


Once you are logged in, only the courses that apply to you will be shown in the catalogue. Courses for which you have not yet received the right advice through our office hours or at the end of the course, are visible but you cannot yet register for them. Online enrolment is, in general, possible up to 7 days before the starting date.

Please keep in mind that a course may be full at an earlier time. Therefore, we advise you to register as soon as possible. If a course is full, please register for our waiting list via the link on the course page. If a place becomes available, you will be contacted.

Payment methods

Payment via iDeal or credit card

You will be redirected directly to the payment provider as soon as you choose this option. After checkout you will receive a confirmation of your order and the invoice by email.

Payment guarantee for University of Groningen employees

If a University of Groningen faculty or department will be paying for your course, we ask you to choose the internal payment method. You will be redirected to the internal UG payment system where you can purchase the course using an internal project code.

Payment guarantee for University of Groningen students, PhDs' and postdocs

On the basis of your UG account details, the course catalogue will read whether you are eligible for reimbursement of your course by the Board of the University. In this case the course is free of charge for you, PhD's and postdocs with the 30% tax facility can pay their own part of the course fee directly via iDeal or credit card.

If you do not see an opportunity for a free or partially reimbursed course, you either do not belong to the target group or you have already used up your credit balance of the maximum number of courses to be followed.

Payment guarantee UMCG or University of Twente

When you are logged in with Surfconext via the account of your educational institution or employer, you will automatically see the payment option whereby your educational institution or employer reimburses the costs for you.

Pay with a loan from the Education Executive Agency (DUO)

You can pay for Dutch courses at the University of Groningen Language Centre in preparation for the State Examination in Dutch as a Second Language (level B2) or Staatsexamen NT2 with a loan from the Education Executive Agency (DUO). You should register as follows:

  1. Visit en.inburgeren.nl for more information about integration.
  2. Request a loan from DUO. Log in to My Integration on the internet. You will need DigiD to get access to government websites. Online requests are processed much faster than paper form requests.
  3. Go to our overview of Dutch courses
  4. If this is your first Dutch course at the Language Centre, you must first register for an intake.
  5. Register online for the course or the waiting list. Select the payment option ‘DUO loan for integration via the State Examination in Dutch as a Second Language (level B2) or Staatsexamen NT2 '.
  6. When you register for your Language Centre course, upload a photocopy or scan of the letter in which DUO approves your loan. For all future courses that you register for, you must present the most recent overview of your DUO grant.

  7. You will be sent more information about the course by e-mail one week before the course is due to begin.
  8. Before the start of the course you will receive a digital course contract which you must sign. This contract states the conditions applying to your course schedule, in line with the criteria of Blik op Werk.
    1. DUO invoice – stating the costs of your course and the teaching material. The Language Centre will submit the invoice to DUO. DUO will pay for the course using your loan.
  9. After the course your DUO invoice will be sent to your DUO-account, you need to approve this invoice in your account. The Language Centre will inform you on this.

N.B. the Language Centre satisfies the Blik op Werk quality standard. This means that course participants who are obliged to participate in a civic integration programme can use their loan from the Education Executive Agency (DUO) to pay for their Dutch language course. The obligation to participate in a civic integration programme applies to all course participants who have not yet gained their civic integration certificate or passed the State Examination in Dutch as a Second Language.

If you have already passed the Inburgering A2 course or the State Examination for Programme I (B1) or II (B2), you no longer have this obligation and are thus not permitted to use a DUO loan for the course. If you want to use your DUO loan for the course, you should therefore not take any exams until after you have completed the course.

Conditions
  • You can register for a course if your language skills match the level of the concerning course and you are at least 18 years of age.
  • When registering for a Dutch course in July or August 2020, we ask you to provide us with the advice card that you received during the office hour or at the end of your previous course at the Language Centre. When you register for a Dutch course that will be held from September 2020 onwards, your obtained advice will automatically be linked to your account. Without an advice, you cannot yet register for the follow-up course.
  • You must purchase your own copy of the textbook for the Dutch courses. It is illegal to photocopy the textbook. Participants will not be allowed to proceed to the next level if they do not have their own textbook. If participants do not have their own textbook after 3 lessons, or are using a copy, they will have to leave the course. In such cases the Language Centre cancellation procedure will apply. The costs of the course will be charged in full and no reimbursements will be possible. Registration cannot be transferred to a subsequent course either.
  • You cannot register for more than one course of the same level, as this would mean that you are unnecessarily occupying a spot for another student. If you do, your extra registrations will be cancelled.

  • Courses will be cancelled if there are not enough participants. You will be informed of this no later than 5 days before the start of the course. It is a good idea not to buy your books before then.
  • An intern may attend our courses, but always under the supervision of the teacher.
  • If during the first lessons it turns out that you are in the wrong group for your level, the teacher will discuss the possibilities of transferring to a different group. Please feel free to contact the teacher if you have doubts about how your level compares to your group. However, transferring is not always possible.

Cancellation Procedure

You can request a cancellation by email via languagecentre@rug.nl.

  1. If the registration is cancelled by the registered person or the client in writing or by e-mail at least 5 working days before the starting date of the course the registration fee will be refunded.
  2. If the registration is cancelled by the registered person or the client less than 5 working days before the starting date of the course, the full amount of the registration fee is forfeit.

Complaints Procedure

The Language Centre aims to provide optimal service. Should you not be fully satisfied with any of the services provided by the Language Centre, however, please let us know. More information about the Language Centre Complaints Procedure

Privacy Statement

The Language Centre follows the General Privacy Statement of the University of Groningen.


Rate Categories

Student rate

Bachelor's and Master's students, exchange students and PhD scholarship students of the University of Groningen, Hanze, Windesheim and PThU. UG students must use their S-number when enrolling to be eligible for the student rate.

Discount rate

  • Staff of the University of Groningen*, the University Medical Center Groningen, Hanze, Windesheim and PThU
  • PhD students, postdocs, et cetera of the University of Groningen

*Faculties sometimes pay the course fees for UG staff members. You can check with your manager and/or HR department whether you are eligible for this compensation and how it can be arranged.

UG staff must use their P-number when enrolling to be eligible for the discount rate.

Full rate

Other interested parties

Cancellation Procedure

If you want to cancel, you must hand over a proof of payment. Without this proof, the course fee will not be reimbursed. You can request a cancellation by email via languagecentre@rug.nl.

  1. If the registration is cancelled by the registered person or the client in writing or by e-mail at least 5 working days before the starting date of the course the registration fee will be refunded.
  2. If the registration is cancelled by the registered person or the client less than 5 working days before the starting date of the course, the full amount of the registration fee is forfeit.


Complaints Procedure

The Language Centre aims to provide optimal service. Should you not be fully satisfied with any of the services provided by the Language Centre, however, please let us know. More information about the Language Centre Complaints Procedure


Waiting List

You can register for the waiting list, if your preferred course is full. We will then contact you if there is a spot available or if we are able to open an extra group.

Last modified:25 September 2020 2.36 p.m.
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