Registration Procedure, Rate Categories and Cancellation Procedure
Bachelor's and Master's students, exchange students and PhD scholarship students of the University of Groningen, Hanze, Windesheim and PThU. UG students must use their S-number when enrolling to be eligible for the student rate.
*Faculties sometimes pay the course fees for UG staff members. You can check with your manager and/or HR department whether you are eligible for this compensation and how it can be arranged.
UG staff must use their P-number when enrolling to be eligible for the discount rate.
Other interested parties
If you want to cancel, you must hand over a proof of payment. Without this proof, the course fee will not be reimbursed. You can request a cancellation via your profile after logging in to our online registration system.
- If the registration is cancelled by the registered person or the client in writing or by e-mail at least 5 working days before the starting date of the course the registration fee will be refunded, less € 20 administration fees.
- If the registration is cancelled by the registered person or the client less than 5 working days before the starting date of the course, the full amount of the registration fee is forfeit.
The Language Centre aims to provide optimal service. Should you not be fully satisfied with any of the services provided by the Language Centre, however, please let us know. More information about the Language Centre Complaints Procedure
You can register for the waiting list, if your preferred course is full. We will then contact you if there is a spot available or if we are able to open an extra group.
|Last modified:||07 July 2020 08.05 a.m.|