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Information Services

Information Services assist students and staff members with questions about registration, tuition fees, scholarships and immigration.

Temporary rehousing desks

Due to the renovation of the West Wing of the Academic Building (building 1112), the Information Services Desks will temporarily move to different locations. Always check the address details if you want to visit us.

Please note: Only by appointment

You can only visit us if you have made an appointment online.

Overview of the temporary locations Service Desks
Overview of the temporary locations Service Desks
Moving schedule
Questions Department Date
Registration and deregistration, tuition fees, Studielink, University card, or request for a statement More information can be found on the Central Student Administration page. Monday 16 April 2018
Immigration and visa Immigration Service Desk (contact details) Friday 1 June 2018
Application procedure via Online Application System (OAS) Admissions Office (contact details) Friday 1 June 2018
Scholarships, Multi Faculty Exchange, and practical matters for MSD grantees Mobility and Scholarship Desk (contact details) Friday 1 June 2018

Contact details

Which phone number or email address you need to use depends on your question.

Immigration and visa
Application procedure via Online Application System (OAS)

Telephone: you can reach us weekdays from 10 a.m. until 12 noon on +31 (0)50 363 8181

For the next few weeks the ISD will be hard to reach by phone as all priority is given to visa and residence permit applications and e-mails.

E-mail: isd@rug.nl

Social media: Facebook and Twitter

Do you want to visit us? Make an appointment online

Telephone: you can reach us weekdays from 10 a.m. until 12 noon and from 2 p.m. until 4 p.m on +31 (0)50 363 8976

E-mail: admission@rug.nl

Upload documents: Online Application System (OAS)

Do you want to visit us? Make an appointment online

Scholarships, Multi Faculty Exchange, and practical matters for MSD grantees
Registration and deregistration, tuition fees, Studielink, University card, or request for a statement

E-mail: msd@rug.nl

Do you want to visit us? Make an appointment online

More information can be found on the Central Student Administration page.

Changed opening hours

Information Services is closed on the following days:

Make an appointment

Make an appointment online by choosing a subject in the table below.

Visiting address: Building of Studium Generale (building 4433) Oude Boteringestraat 13.

Since the current location of Information Services is not wheelchair accessible, we request these visitors to first contact us by phone in order to schedule an individual appointment.

Last modified:28 November 2018 3.06 p.m.
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