Organization

The Internal Services Department (FB) provides a total package of products and services that the 5,500 employees and 21,000 students of the University of Groningen need daily at their work stations and in their working environment.

Our customers – RUG employees, students, executives, managers, often whole departments – differ enormously and each has their own requirements. In consequence our products and services are also very varied, literally from a croquette to a major project.

Different roles

This great variety of customers and products means that the FB has to fulfil many very varied roles.

• The FB as producer and supplier of products and services for direct purchasing, such as canteen services and graphics products
• The FB as service department that carries out tasks to order of the Board of the University, such as the maintenance of buildings and dealing with the post
• The FB as central purchaser of goods and services, such as cleaning and energy
• The FB as partner in major projects, such as new building and rebuilding

200 professionals, 1 desk

We know how the university functions and have a feeling for the university culture. More than 200 professionals translate your requirements into appropriate, carefully planned services every day.

You have access to our complete range of services through the Service Desk. This website is the digital mirror of this.  

Customer-oriented and partnership

The Internal Services Department is customer-oriented and aims to develop partnership with both customers and suppliers.  

We believe that we can supply all the products and services that you need to support teaching and research.

We will search ourselves or with you as your partner for the most suitable supplier or producer. We know the market, and the market knows us.  

Personal contact

If you would like to know more about our services or if you have any specific questions please make an appointment  for a meeting. Our account manager will be pleased to visit you to discuss collaboration either for now or in the future.

Organization chart