Comments and suggestions

Not satisfied?

 

The University Services Department does its utmost to provide good services and products. Should they still fail to meet your expectations, however, please let us know so that we can make improvements.

If you are not satisfied and would like to comment, please consult our comments procedure [PDF] and fill in the comments form,

 

Repairs

If equipment, machines or technical systems do not work properly, they should be repaired. You can report malfunctions to a Building Manager or a member of Staff of your faculty or service who is authorized to report them to the University Services Department. They will register the complaint inFacilityNet.

Computer related problems should be reported to the Service Desk of the Donal Smits Center for Information Technology.

Help us to get even better

If you do not have a comment, but a suggestion how to improve our products and services, please fill in the form suggestions for improvement. This way we can optimize our products and services and prevent any complaints in the future. Please consult our Procedure suggestions for improvement [PDF] for further information.

What have I reported?

A survey of your comments and suggestions can be found in the survey.