HEALTHY AGEING Colloquium Series: dr. Dannii Yeung, Do Older and Younger Employees Handle Workplace Conflicts Differently?

LECTURER

dr. Dannii Yeung

(Department of Applied Social Sciences, City University of Hong Kong)

TITLE

Do Older and Younger Employees Handle Workplace Conflicts Differently?

DATE & TIME

Monday 6 June 2016, 12.00 - 13.00 hrs

LOCATION

0074-Munting Building - Grote Kruisstraat 2/1, Groningen

ABSTRACT

Interpersonal conflict is common in the workplace because of individual variations in needs and values. However, the current literature on conflict management seldom takes age of the employees into consideration when examining selection of conflict strategies. With reference to past studies on aging, compared with younger adults, senior adults often use more passive strategies (such as yielding and avoidance) and fewer destructive strategies (such as dominance) to deal with their interpersonal tensions. It is therefore questioned whether middle-aged and younger employees react to workplace conflicts similarly or differently. In this talk, the findings of a cross-sectional study and a daily diary study conducted in Hong Kong Chinese working adults will be presented. The effects of conflict strategies on work-related outcomes will also be compared between the two age groups.

For more information you may contact: dr. Susanne Scheibe, s.scheibe@rug.nl

dr. Dannii Yeung: http://www6.cityu.edu.hk/stfprofile/dannii.yeung.htm