How can firms and organizations use planning and the control of operations to meet customer needs during the entire life cycle of products and services? How can technological innovations contribute to gaining competitive advantage? How can resources be used efficiently? This is the domain of technology and operations management.
In this Master’s degree programme you will focus on planning and controlling operations during the entire life cycle of products and services, and on introducing and designing technological innovations for organizations. Core aspects include operations management concepts, facility design and planning, behavioural operations management, business process modelling and asset management. Graduates of this Master’s programme are able to define, diagnose and analyse operations management problems in technology-intensive industries and develop and evaluate solution approaches and technological innovations. Graduates are able to develop new planning and control concepts to improve processes and can assess product and process innovations in terms of their possible impact on the sociotechnical system of a business. As a graduate you will be able to address the need for continuous performance improvement and the quest for efficient resource use.
You will learn to plan and control operations during the entire life cycle of products and services and to introduce and design technological innovations for organizations. A technology manager knows how to define, diagnose and analyze operations management problems in technology intensive industries.
