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Problems Office 2010 (Word) and Write-N-Cite : what to do?


Date:June 30, 2011

We have to report that on this moment there are problems with Write-N-Cite working in Word 2010 for the RUG, if you have once installed EndNote or Reference Manager (through the versions  of the RUG). Parts of EndNote and/or Reference Manager are then equally installed in this new Office version. RefWork-users report that the program of Write-N-Cite freezes all the time. From the CIT Department we received instructions how to solve these problems. Please follow exactly the following steps :

For users Windows Operating System :

  • PC Start button, then go to Settings, Control Panel to Add or Remove Programs
  • Select in the list of installed programs Microsoft Office Professional Plus 2010 and click there Remove
  • Now Office 2010 is de-installed
  • Please do so the same with EndNiote, with Reference Manager and Write-N-Cite
  • Restart the computer.
  • Install through the NAL-menu Office 2010
  • Restart the computer again.
  • Reinstall  Write-N-Cite through this link

  For Mac-users :

 RefWorks is not (yet) compatible with the latest version of Office for the Mac (2011)

Last modified:June 30, 2011 14:47
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